医生工作倦怠现状及影响因素分析

目的 分析医生工作倦怠现状及主要影响因素,探讨医生工作倦怠与工作满意度和稳定性的关系,为卫生管理部门对医生工作倦怠进行有效预防和干预提供依据.方法 以工作倦怠指数为评价指标,对3省9市的公立医院医生进行调查.工作满意度分量表包括组织管理、工作背景、工作倦怠、执业环境、工作关系、工作本身6个维度.结果 所调查的4 260名医生中,72.3%的医生存在一定程度的工作倦怠现象,其中有21.5%处于较高工作倦怠水平;医院级别、性别、是否带教、喜欢工作、工作回报、社会支持、工作满意、休班安排、职业风险、离职意向等,是影响医生工作倦怠的主要因素.结论 目前我国公立医院医生是工作倦怠的高危群体之一,应引起卫生管理部门的高度重视,采取有效措施进行预防和干预.     

工作倦怠对自贡市三级公立医院行政管理人员离职倾向的影响

目的 探讨工作倦怠、工作满意度与组织支持感对自贡市三级公立医院行政管理人员离职倾向的影响过程和影响机制。方法 采用离职倾向问卷、工作倦怠量表（MBI-GS）、工作满意度量表（JSS）和组织支持感问卷,对自贡市6家三级公立医院的150名行政管理人员进行调查;采用SPSS19.0进行数据分析。结果 工作倦怠对离职倾向有显著的正向预测作用;工作满意度在工作倦怠与离职倾向的关系间起部分中介效应;组织支持感对工作倦怠与离职倾向的关系有负向调节作用。结论 工作倦怠能够直接正向影响自贡市三级公立医院行政管理人员的离职倾向,也可以通过工作满意度产生间接影响,还可以与组织支持感交互对离职倾向产生影响。     

某三甲医院医务人员工作满意度与离职倾向的关系研究△

目的：了解医务人员工作现状,深入分析工作满意度、工作倦怠、离职倾向内在关系及影响因素。方法：采用问卷调查法进行数据收集,运用SPSS、AMOS软件进行数据分析。结果：总体工作满意度不高,尤其是报酬福利满意度、个人成长满意度偏低;工作满意度与工作倦怠、离职倾向显著负相关,工作倦怠与离职倾向显著正相关;工作倦怠在工作满意度对离职倾向的负向影响中呈现部分中介作用。结论：建议从提高医务人员的工作满意度,尤其是报酬福利满意度、成长满意度入手,同时,制定差异化的培养策略,降低工作倦怠和离职倾向。     

基于心理资本的医务人员工作绩效和离职倾向研究△

目的：从医务人员的心理资本出发,探讨其对工作绩效、离职倾向的影响,以及医患关系感知、工作满意度、工作投入、工作倦怠等在其中的作用。方法：运用AMOS和SPSS软件进行相关分析、回归分析、结构方程模型检验。结果：对工作绩效影响最显著的是心理资本（β=0.624、p <0.01）,对离职倾向影响最显著的是工作倦怠（β=0.497、p < 0.01）,心理资本对工作满意度、工作倦怠、医患关系感知均有显著影响。结论：心理资本为优化医务人员管理提供新的视角,开发心理资本,有助于提高医务工作者工作满意度、医患关系感知和谐度以及工作绩效,有助于降低工作倦怠和离职倾向,在此基础上,提出开发心理资本的相关对策建议。     

公立医院非编制护士工作倦怠、组织支持感与离职倾向的关系研究

[目的]探讨公立医院非编制护士工作倦怠、组织支持感与离职倾向的关系,改善非编制护士身心健康,提高公立医院护理队伍稳定性。[方法]应用工作倦怠量表(MBI-GS)、组织支持感量表与离职倾向量表,对四川某市6家三级公立医院550名非编制护士进行问卷调查,采用SPSS 19. 0进行描述性分析、因子分析、pearson相关分析,采用AMOS21. 0建立3个变量的结构方程模型。[结果]公立医院非编制护士工作倦怠得分为(2. 48±1. 08)分,组织支持感得分为(2. 80±1. 04)分,离职倾向得分为(2. 42±1. 03)分;工作倦怠及其3个维度与组织支持感呈负相关(P 0. 01),与离职倾向呈正相关(P 0. 01),组织支持感与离职倾向呈负相关(P 0. 01);组织支持感在工作倦怠与离职倾向的关系间起部分中介作用。[结论]公立医院非编制护士工作倦怠普遍存在,组织支持感处于较低水平;公立医院管理者可以通过提高非编制护士的组织支持感降低离职倾向。     

医务人员工作倦怠与工作安全感、离职意愿的相关研究

目的:探讨和分析工作倦怠与工作安全感、离职意愿之间的关系,为预防医务人员工作倦怠提供理论依据.方法:采用Maslach倦怠量表通用版,随机抽取224名医务人员进行测试.结果:224名医务人员中轻、中、重度工作倦怠发生率分别是65.2％、22.3％和5.8％;有工作安全感的医务人员在情绪衰竭和玩世不恭维度上得分均明显低于无工作安全感的医务人员(P＜0.01);有离职意愿的医务人员在情绪衰竭和玩世不恭维度上得分均明显高于无离职意愿的医务人员(P＜0.01);在工作倦怠的三个维度上,工作安全感和离职意愿的交互作用均无统计学意义(P＞0.05).结论:医务人员工作倦怠发生率较高,属倦怠发生的高危人群,工作安全感有降低医务人员工作倦怠的作用,离职意愿能够增加医务人员工作倦怠的产生,但二者无交互效应.     

南京市医院医生工作满意度调查

文章参考了国内外关于工作满意度研究的文献,探讨影响医生工作满意度的因素,对南京市5家医院的医生进行了工作满意度问卷调查,并对所得数据进行了统计分析,结果显示:医生最满意的是同事关系,最不满意的是工作时间安排,其次是薪酬,医生总的满意度不高;不同职称、年龄、工龄、月收入的医生之间工作满意度存在显著性差异;学历较高者满意度也较高(回归系数为0.447,OR值1.564);医生对医生责任保险有较高需求;部分医生产生了明显的工作倦怠;部分医生希望通过业余医疗服务兼职来提高收入。     

工作付出—回报失衡对公立医院医生职业心态的影响

目的:探讨付出—回报失衡对公立医院医生职业倦怠、工作满意度和离职意向的影响。方法:利用课题组编制的医生工作感受量表,按照分层随机抽样原则,根据经济发展水平从山东省抽取济南、潍坊、德州3市的1 910名公立医院医生进行调查,采用描述性统计分析、相关分析、分层回归分析等分析方法。结果:医生工作付出—回报失衡,工作付出是工作回报的1.54±0.74倍。工作付出—回报失衡对职业倦怠有正向预测作用,对工作满意度有负向预测作用,对离职意向有正向预测作用。结论:管理者应从改善医生付出—回报比例入手,以稳定医生职业心态,提升其工作积极性。     

工作场所暴力对护士工作倦怠的影响及对策

目的：探讨护理工作场所暴力事件对护士心理和工作倦怠的影响,为制定护理干预措施提供依据。方法：对158名护士采用护理工作场所暴力经历调查问卷、护士工作倦怠问卷（MBI）、简易应对方式问卷（SCSQ）调查分析。结果：遭受暴力经历护士组有76（48．1％）人,无暴力经历护士组有82（51．9％）人。两组护士的工作倦怠问卷结果显示,在情绪枯竭、去人格化倾向、个人成就感丧失三个维度之间有显著差异性（P〈．01或〈o．05）;两组护士应对方式的比较无差异性（P〉0．05）。但暴力组护士在情绪枯竭、去人格化倾向方面与消极的应对方式呈极其显著正相关（P〈0．01或〈0．05）;两组护士在工作安全感、满意程度、离职或换工作意向的分布比较中有极其显著性差异（P〈0．01）。结论：护理工作场所暴力可以引起护士工作倦怠,导致工作满意度降低、缺乏安全感、护理人员流失等。提示护理管理者应采取措施,以降低其不良影响。     

学习型组织与员工工作满意度及离职意向分析与探讨

目的探讨学习型组织与员工工作满意度及离职意向之间的关系。方法以某三甲医院全体员工为调查对象,对组织学习情况、自身的工作满意度及离职意向进行问卷调查,采用典型相关分析和结构方程方法进行统计分析。结果组织学习中的开放的心态、组织文化、领导的促进3个因素与员工满意度呈正相关;结果显示,组织学习对工作满意度有显著的正向影响,工作满意度对离职意向有显著的负向影响,组织学习通过工作满意度对离职意向产生间接的、负向的影响。结论提高员工工作满意度,促使组织学习水平不断提高,员工的离职意向就会越来越小。     

护理人员职业倦怠与组织承诺、工作满意度的关系研究

目的研究职业倦怠与组织承诺、工作满意度的关系。方法采用整群随机抽样的方法,选取黑龙江省3家三级甲等公立医院660护理人员进行职业倦怠、组织承诺、工作满意度问卷调查。结果 (1)护理人员组织承诺、工作满意度和职业倦怠的平均分依次为(3.87±0.62)分、(3.24±0.71)分、(3.12±0.58)分,(2)工作满意度、组织承诺与职业倦怠分别为低度负相关关系,(3)福利待遇、规范承诺、排班、年龄、专业发展机会、婚姻状况、学历、家庭和工作平衡对职业倦怠的联合解释量为19.9%。结论护理人员组织承诺好工作满意度处于较高水平,职业倦怠比较严重,组织承诺、工作满意度对护理人员职业倦怠有负向预测作用。     

儿科医生工作满意度、职业倦怠与离职意向的相关性——基于广东省三甲医院的调查

目的:调查研究儿科医生工作满意度、职业倦怠与离职意向的现状和相互关联性。方法:定量与定性研究相结合,对广东省公立三甲医院儿科医生进行横断面调查,使用SPSS和AMOS进行分析。结果:儿科医生工作总体满意度较低(3. 62分),近6成有中重度倦怠水平,35%有重度离职意向;工作满意度与离职意向负相关,职业倦怠与离职意向正相关;工作满意度对离职意向有直接和间接效应(职业倦怠为中介)。结论:儿科医生职业态度、情绪较消极,离职意愿较强。硬件环境直接影响离职意向;情感衰竭与去人格化产生可对离职意向产生中介作用,针对性地改善医患关系、工作量、人际氛围和硬件环境的满意度,有利于缓解工作倦怠感,从而减轻离职意向。     

郑州市综合医院医务场所暴力与医务人员工作倦怠的关系

目的:探讨郑州市综合医院医务场所暴力与医务人员工作倦怠的关系。方法:整群抽取郑州市6所综合医院,随机抽取医务人员1265名,采用自制暴力问卷和工作倦怠量表通用版(MBI-GS)进行暴力经历和工作倦怠调查。结果:暴力发生率为46.1%;遭受过暴力(包括不同形式暴力)的医务人员在工作倦怠的情绪衰竭和去人格化两个维度得分差异有统计学意义(P<0.05);不同暴力来源医务人员的去人格化维度得分差异有统计学意义(P<0.05);采取不同应对方式的医务人员在去人格化和个人成就感维度的得分差异有统计学意义(P<0.05)。结论:医务场所暴力可以引起医务人员工作倦怠,导致工作满意度降低、情绪衰竭、消极怠慢等。     

Explaining turnover intention in Korean public community hospitals: occupational differences

OBJECTIVES: Personnel in public hospitals had relatively low job satisfaction despite of tenure employment. High turnover rates degrade hospital image and incur additional costs related to recruitment and training. The purposes of this study were to describe the occupational differences and to identify factors affecting turnover intention among public hospital personnel. METHOD: A questionnaire survey was conducted as part of Administrative Services Quality Evaluation Program by Seoul metropolitan municipality from 1 November to 1 December in 2003. The subjects were 1251 entire hospital personnel in four hospitals. The questionnaire was designed to measure job satisfaction, organizational commitment, turnover intention, and demographic characteristics. Logistic regression analysis was performed to determine factors influencing turnover intention. RESULTS: There were significant differences in job satisfaction, organizational commitment, and turnover intention according to the occupations. The turnover intention rates were highest among physicians, followed by paramedicals and nursing staffs and then administrators. The significant factors affecting turnover intention were involvement and loyalty among physicians, hospital type, satisfaction with systems and loyalty among nursing staffs, satisfaction with relationship and loyalty among administrators, and loyalty among paramedicals. CONCLUSION: There were different moderators that influence turnover intentions of hospital personnel. Loyalty had the most important effect upon turnover intention in all occupations.     

Continuing medical education and primary physicians' job stress, burnout and dissatisfaction

OBJECTIVES: The association between opportunities for continuing medical education (CME) and primary physicians' job stress, burnout and job dissatisfaction has not been investigated. It was hypothesized that participation in CME activities and perceived opportunities at work for keeping up-to-date with medical and professional developments would be correlated negatively with job stress and burnout, and positively with job satisfaction. METHOD: 309 primary care physicians (183 family physicians and 126 paediatricians) employed in health maintenance organizations in Israel responded to a mailed questionnaire. The independent variables were the extent of engagement in CME activities and perceived opportunities at work for professional updating. The dependent variables were job stress, burnout and job satisfaction. Multiple regression analyses were employed. RESULTS: After controlling for age, sex and professional status, participation in CME activities was associated negatively with job stress and positively with job satisfaction, among family physicians. Among paediatricians, CME was associated negatively with burnout. Perceived opportunities for professional updating were associated negatively with burnout and (marginally) with stress among family physicians, and negatively with stress and positively with satisfaction among paediatricians. A third of the paediatricians and a quarter of the family physicians wanted to increase their involvement in CME. DISCUSSION: In this cross-sectional study, causality cannot be established and the CME measures should be refined. However, the results are consistent with the study's hypotheses and suggest that opportunities for CME and professional updating may reduce physicians' job distress and dissatisfaction.     

银川市医护人员职业倦怠和工作能力现状及其关系研究

目的了解银川市医务人员的职业倦怠程度及工作能力现状,探讨职业倦怠与工作能力的相关关系。方法采用职业倦怠指数量表(MBI)和工作能力指数量表(WAI),对银川市10所医院的522名医护人员进行问卷调查。结果医生的职业倦怠与护士之间差异有显著性,医生在消极怠慢及成就感方面的得分高于护士(P<0.01和P<0.05),而两者在工作能力方面的得分无统计学意义(P>0.05)。不同性质医院的医务人员的工作能力及职业倦怠得分也均有统计学意义,国营医院医生的情绪耗竭程度高于私立医院的医生(P<0.05),而其成就感低于私立医院的医生(P<0.01),其工作能力得分也低于私立医院的医生(P<0.01);国营医院护士的成就感得分低于私立医院护士(P<0.05),其工作能力得分也低于私立医院的护士,而在情绪耗竭及消极怠慢方面得分国营和私立医院护士间均无统计学意义。经Pearson相关分析显示,医护人员的工作能力及其各因子均与职业倦怠及其各因子均呈显著性负相关关系(r=-0.113～-0.494,P<0.01),即随着职业倦怠程度的增加,医务人员的工作能力随之降低。进一步经逐步回归分析显示,情绪耗竭、成就感、睡眠状况、工龄及工作班类型因素进入了工作能力评分的回归方程中,提示这些因素对医务人员工作能力评分影响较大。结论不同医院、不同职业类型的医护人员的职业倦怠程度有所不同,且已影响到其工作能力状态。通过增进医护人员的成就感、调整职业倦怠程度因素及改善睡眠状态可提高其工作能力状态,为保护医护人员身心健康服务。     

Effect of psychosocial work environment and job satisfaction on burnout syndrome among specialist physicians

OBJECTIVES: To describe the prevalence of burnout syndrome according to medical specialty and to examine the impact of work psychosocial risk factors, job satisfaction and professional characteristics on burnout syndrome among specialist physicians throughout Spain. METHODS: A cross-sectional survey was carried out among 1,021 Spanish physicians. The outcome variables were the 3 dimensions of burnout syndrome: emotional exhaustion, depersonalization, and personal accomplishment. The explanatory variables were work psychosocial risk factors and job satisfaction evaluated by a stress scale specifically designed for physicians. Adjusted odds ratios and their 95% confidence intervals were calculated by logistic regression. RESULTS: The probability of high emotional exhaustion and depersonalization were greater in physicians exposed to a high level of contact with suffering and death and to a negative impact of work on home life. The probability of high emotional exhaustion was greater among physicians with a high work overload. The risk of low personal accomplishment was higher among physicians with low professional satisfaction and those without training activities. Dissatisfaction with relationships with patients and relatives had a negative effect on the 3 dimensions of burnout. CONCLUSIONS: Psychosocial work environment and job satisfaction have a negative effect on burnout syndrome, especially on emotional exhaustion and depersonalization.     

Workplace violence and its effect on burnout and turnover attempt among Chinese medical staff

The present study was to evaluate workplace violence and examine its effect on job burnout and turnover attempt among medical staff in China. A total of 2,020 medical employees were selected from Fujian province by using stratified cluster sampling method. The Chinese version of the Workplace Violence Scale and the Maslach Burnout Inventory–General Survey were used to measure the workplace violence and job burnout, respectively. Other potential influencing factors for job burnout and turnover attempt were collected using a structured questionnaire. The incidence of workplace violence among medical staff was 48.0%. Workplace violence had a positive correlation with emotional exhaustion and cynicism and a negative correlation with professional efficacy. Workplace violence, marital status, employment type, working time (≥ 10 h/day), performance recognition, and life satisfaction were significant predictors for turnover attempt among Chinese medical staff.