Patient satisfaction with nursing care and its relationship with patient characteristics

The aim of this study was to assess patient satisfaction with nursing care and the relationship between patient satisfaction and patient characteristics. This cross‐sectional study was conducted at a 1100‐bed tertiary care teaching hospital in Turkey. Data were collected using the Newcastle Satisfaction with Nursing Care Scales and a patient information form. Overall, data indicated a high level of patient satisfaction. Hospitalization affected the Experience of Nursing Care Scale independently, while the type of ward, sex, income, and education independently affected the Satisfaction with Nursing Care Scale. Patients who underwent surgical procedures, male patients, the 40–59‐year‐old age group, those who had low levels of education or income, and patients who were hospitalized for long periods were most satisfied. Patients' sex, age, income, duration of hospitalization, and ward type were important factors that affected their satisfaction with nursing care. The characteristics of patients who have a low level of satisfaction with nursing care should be assessed and taken into consideration by nurses.     

Creating a culture of compassion: developing supportive care for people with cancer

Receiving the 2003 Distinguished Merit Award from the European Oncology Nursing Society is a great moment in my professional career. It is also a time for reflection. We can easily become immersed in the specifics of our work and forget the larger picture. An opportunity such as this allows me to step back, reflect and review what I have accomplished. It also challenges me to think about the totality of cancer nursing and cancer care, look at where we have been and about where we should be going. At the heart of this lies the concept of supportive care. I would like to consider three pertinent areas. First, I will define what I consider the domain of supportive care in cancer to be. Second, I will look at what is needed to further supportive care for people with cancer. This involves building the discipline of more rigorous symptom assessment and documentation; better management of the symptoms and concerns that confront people with cancer; moving beyond the traditional framework of treatment and care, embracing a more integrated approach; addressing quality whilst at the same expediting the delivery of supportive care services. Third, I would like to consider the challenges to reform that this presents for cancer nursing and cancer nurses. A road map for change will be presented which highlights both the necessity to promote a supportive care culture whilst simultaneously building a dedicated infrastructure of staff and services. Nurses must play a key role in supportive care. Because of our unique clinical and research base, we are primed to assume leadership roles in both these spheres. Mutual valuing, partnership and shared working are the only means of delivering enhanced cancer care. We should grasp opportunities, confident that together we have the skills and knowledge to move forward. Today is yesterday's tomorrow. We cannot do anything about yesterday, but we can do something about today to ensure tomorrow is how we want it to be. We can become what we dream, let us live that dream outside and really drive forward the care we provide for people with cancer and their families.     

Patient satisfaction with hospice day care

Day hospice allows patients to remain living at home while attending a specialist palliative care center. This paper describes patient feedback (n=26) on medical, social and therapeutic out-patient palliative care services provided at one such facility in Northern Ireland. Medical records of all attending patients (n=50) were reviewed, and patients completed a semi-structured questionnaire. Patients’ comments on day hospice were largely positive. A number of suggestions for new service activities were made, and the need for education of multi-professional team members was recognized. Respondents recognized that day hospice allowed respite care for the family. Patients were very appreciative of the care that was offered—their concern for its continuance perhaps restraining any criticism they had. Such findings provide the opportunity for health professionals to gain further insights into day care to better meet patients’ needs.The views and opinions expressed do not necessarily reflect those of the Northern Ireland Hospice     

临终反向关怀在晚期癌症患者中应用的研究

目的探讨临终反向关怀在晚期癌症患者中的应用。方法选取2018年3月—2020年3月某市宁养院服务的临终患者60例,将不同病区治疗的患者分为对照组及试验组,每组各30例。对照组患者实施常规护理,试验组患者反向关怀干预,即临终患者作为主体对亲友、同事、照护工作者等客体做出的关心慰藉活动,干预时间1个月,比较两组临终患者情绪、应对方式和希望水平以及患者家属的反向关怀态度。结果试验组临终患者情绪评分较对照组低,应对方式评分较对照组低,希望水平评分较对照组高,两组比较,差异具有统计学意义(均P<0.05)。除处理探视时间、长时间照护使患者感到沮丧及患者与家属共同进行临终教育等条目得分外,试验组患者家属反向关怀态度的其余条目得分及总分均高于对照组,差异具有统计学意义(均P<0.05)。结论反向关怀可改善临终患者情绪,采取更积极的应对方式,并提高希望水平,可正向影响临终患者家属反向关怀态度,为临终关怀安宁疗护注入新内涵。     

细节双创护理在急诊输液患者中的应用分析

目的 观察细节双创护理在急诊输液患者中的应用效果。 方法 选择细节双创护理实施前(2017年1-6月)和实施后(2017年7-12月)于我院接受急诊输液治疗的成人病例各120例,分别设为对照组与试验组,对照组接受急诊输液室常规护理,试验组接受细节双创护理干预,对2组干预后的各观察指标进行比较。 结果 试验组输液不良事件发生率明显低于对照组(χ²=5.004,P=0.025),输液等待时间明显短于对照组(t=-32.516,P<0.001);输液管内残余液量显著少于对照组(t=-13.027,P<0.001),舒适度评分显著高于对照组(t=16.268,P＜0.001)。 结论 从细节入手在急诊输液护理中进行创新创优实践,可以显著提高该类输液病例的护理安全性、效率与舒适度。     

综合性护理对于小儿腹泻的临床护理效果

目的：分析综合性护理对小儿腹泻的临床护理效果。方法：选择2022年1月至2022年12月在我院收治的小儿腹泻患儿作为本次研究对象,随机将患儿分为两组,每组各40例,对照组采用常规护理干预,观察组实施综合性护理,主要的措施包括入院护理、健康宣传教育、饮食护理、心理护理、臀部和会阴部护理、预防性脱水护理、用药护理等内容,分别对比分析两组护理满意度、肠道菌群测定结果以及两组临床症状缓解时间。结果：观察组护理满意度为87.50%,高于对照组75.00%、观察组肠道菌群测定结果优于对照组、观察组患儿症状缓解时间优于对照组,差异有统计学意义,P小于0.05。结论：综合性护理对于小儿腹泻护理中效果较好,有利于提升护理满意度、缓解临床症状,对提升治疗的效果有重要意义,在今后值得推广。     

对住院精神分裂症患者实施医护小组工作制的研究

目的 :探讨在精神科临床对精神分裂症患者试用医护小组工作制的方法 ,并对其效果进行评价 ,以便推广。方法 :研究对象为住院的 82例精神分裂症患者 ,随机分为研究组和对照组。研究过程分为 5个阶段 ,由治疗小组成员对实验组患者的治疗和护理问题每两周讨论一次。对照组按照传统的治疗、护理方法。结果及结论 :小组工作制有利于提高患者的疗效、满意度、院内的生活功能和社会功能 ,提高患者家属的应对能力、有利于院外的康复。证明小组工作制是一种能提供高质量、低成本和良好医护患关系的服务。但值得注意的是两组患者住院时间无差异 ,说明与家庭及社会对患者的接纳程度差有关     

The significance of overlooked objects: Materiality and care at home for people with dementia

An increase in the number of older people with dementia is currently a trend around the world. In low and middle countries, effective public health services are not yet well‐developed, and family care‐givers may be overwhelmed by the requirements of care. This paper has two purposes: to share findings from an ethnographic study about family dementia care practices in Brazil and to draw attention to the significance of the materiality of care practices in the family context. The study was conducted in Belo Horizonte, Brazil. We describe the care trajectory of one family and, analysing data using the insights of Actor Network Theory, show the significance of objects in a networked relation of care. In particular, we show how incontinence products such as adult diapers assume different positions in the network, acting as either mediator or intermediary of care in relation to other elements of the network composed of family members and their living situation, the person with dementia herself, the doctor, and Brazilian health policies. Although the diaper is often seen as an ordinary object for care providers, its participation in a care network shapes relations, activating conflict, financial constraint, and disciplining the body of the person with dementia.     

心身疾病的心理护理方法

从建立良好的护患关系、运用支持性心理护理技术、缓解心理应激源、提高社会支持、指导病人实施自我护理方面综述心身疾病的心理护理方法,强调应把握心身疾病的特点,转换医学观念,有针对性地采取心理护理方法,以提高整体护理质量和心身疾病的治愈率。     

Person-centred care for people with dementia: a quality audit approach

This paper addresses the concept of person-centred care for people with dementia by consideration of an audit process using dementia care mapping as the audit tool. It is argued that this tool is best for identifying the lived experiences of the people in receipt of care. As a result it is able to identify the overall culture of care and its level of 'person-centred' approach. The audit was conducted on 12 units, half of which were day units and the others catering for inpatients. Five patients were mapped on each day for a 4-day period. The results give some idea of the quality of care and identify where improvement is necessary. Scores such as well-being values and the Dementia Care Index give clear signposts to the level of person-centred care and highlight where staff development is necessary. Recommendations are given to aid on-going planning.     

Hospital Characteristics and Emergency Department Care of Older Patients Are Associated with Return Visits

Objectives To explore hospital characteristics and indicators of emergency department (ED) care of older patients associated with return visits to the ED.
Methods Provincial databases in the province of Quebec, Canada, and a survey of ED geriatric services were linked at the individual and hospital level, respectively. All general acute care adult hospitals with at least 100 eligible patients who visited an ED during 2001 were included ( N = 80). The study population ( N = 140,379) comprised community-dwelling individuals aged 65 years and older who made an initial ED visit in 2001 and were discharged home. Characteristics of the hospitals included location, number of ED beds, ED resources, and geriatric services in the hospital and the ED. Indicators of ED care at the initial visit included day of the visit, availability of hospital beds, and relative crowding. The main outcome was time to first return ED visit; the authors also analyzed the type of return visit (with or without hospital admission at return visit, and return visits within seven days).
Results In multilevel multivariate analyses adjusting for patient characteristics (sociodemographic, ED diagnosis, comorbidity, prior health services utilization), the following variables were independently associated (p < 0.05) with a shorter time to first return ED visit: more limited ED resources, fewer than 12 ED beds, no geriatric unit, no social worker in the ED, fewer available hospital beds at the time of the ED visit, and an ED visit on a weekend.
Conclusions In general, more limited ED resources and indicators of ED care (weekend visits, fewer available hospital beds) are associated with return ED visits in seniors, although the magnitude of the effects is generally small.