试论门诊管理

结合门诊管理的实践,对如何加强门诊管理进行了论述。主要为:①掌握门诊特点,确定门诊管理重点;②做好工作计划,实施目标管理;③充分发挥门诊部办公室的作用,承上启下,及时协调;④健全门诊管理组织,完善门诊管理规定;⑤抓好服务质量,方便病人就医;⑥加强质量考核,确保门诊工作质量。     

Effect of histamine and methacholine on nasal airway resistance in atopic and nonatopic subjects: Comparison with bronchial challenge and skin test responses

Serial nasal, intracutaneous, or bronchial challenges were carried out with solutions containing 2- or 3-fold increments in histamine (H) or methacholine (Meth) concentration until nasal airway resistance (NAR) increased by more than 100%, a large intracutaneous reaction was elicited, or FEV₁ decreased by 20% or more. Thirty nonatopic and 48 asymptomatic atopic subjects were studied, the latter group divided into rhinitic patients with and without asthma. Several types of data analysis demonstrated there was no significant difference in the nasal or cutaneous effects of H or Meth between the atopic and nonatopic groups. Comparable results were obtained in a subgroup of 39 subjects (13 normal, 13 atopic, and 13 atopic with asthma) who underwent all six test sequences (i.e., nasal, cutaneous, and bronchial with both drugs). As expected, the asthmatics showed significantly increased bronchial reactivity to both agents. In comparison with Meth, H had a much greater effect on the nasal mucosa and skin than on the bronchi. It is concluded that, contrary to bronchial responses, but in accord with cutaneous reactivity, the nasal responses of nonatopic subjects, atopic persons with allergic rhinitis alone, and subjects with both allergic rhinitis and asthma show no intergroup differences on testing with H or Meth.     

川崎病门诊临床路径管理系统构建与应用

川崎病遗留冠状动脉损害长期存在,需要对患儿进行长期监测。借助医院信息系统,设计了川崎病门诊临床路径管理系统。系统具备路径设置、医生工作站路径、科研统计分析、患者预约提醒等功能,可满足川崎病临床治疗和科研需求。但系统使用率、系统操作的精细化水平等有待进一步提升,可从系统支持、临床管理两方面持续改进。     

中国不同地区中老年人门诊服务利用及影响因素研究

目的 分析中国不同地区中老年居民门诊服务利用现状及其影响因素。方法 基于2018年CHARLS第四次调查,将中国28个省份划分为东中西部三个地区,依据安德森模型对19 136例中老年居民门诊服务利用的影响因素采用二分类多水平Logistic回归模型进行探讨。结果 我国中老年居民慢性病患病率为44.7%,其中,西部地区慢性病患病率最高(47.3%),四周就诊率最高(18.2%); 不同地区中老年居民门诊服务利用的影响因素有所不同,东部地区,女性(男性OR=0.782,95%CI:0.675～0.905)、文化水平较高(OR=1.853,95%CI:1.197～2.869)、丧偶者(OR=1.317,95%CI:1.081～1.605)四周就诊的可能性增加; 在中部地区,参加城镇职工医保(OR=2.094,95%CI:1.123～3.903)或新农合(OR=1.952,95%CI:1.069～3.563)、轻度失能(OR=1.440,95%CI:1.099～1.885)的居民四周就诊的可能性增加; 在西部地区,女性四周就诊的可能性高于男性(OR=0.718,95%CI:0.628～0.821); 三个地区均显示自评健康状况越差、慢性病患者四周就诊的可能性更高(P＜0.05)。结论 我国不同地区中老年居民门诊服务利用的影响因素有所不同,自评健康状况和慢性病是三个地区四周就诊率相同的影响因素因此,在配置门诊医疗资源时,应针对不同地区的中老年人群特点进行合理倾斜。     

时点实时预约挂号的实践与思考

预约挂号是医院管理服务系统中基于人性化理念提出的,是对医院门诊服务流程的创新和调整,科学组织开展时点实时预约挂号工作,能有效帮助门诊患者高效率参与就医活动,医院的门诊服务效率也会得到显著的提升。该文对时点实时预约挂号的实践应用情况、管理方法以及实践应用效果进行了系统的探究,希望能为门诊服务流程进行进一步优化,实现对门诊就医环节的有效精简,在为患者提供高质量服务的同时,争取保障门诊服务能够得到患者群体的认同和肯定。     

Discrepancies Between Australian Eating Disorder Clinicians and Consumers Regarding Essential Components of Dietetic Treatment

BackgroundA recent Delphi study indicated that, compared with eating disorder (ED) consumers and carers, ED specialists were less likely to endorse involvement of a dietitian as a standard component of treatment. In addition, there was disagreement between these groups regarding the inclusion of a number of components of dietetic treatment.ObjectiveThis study aimed to further investigate these data to identify areas of disagreement among ED specialist dietitians, ED specialist non–dietetic clinicians, consumers, and carers with regard to outpatient dietetic treatment.Design and participants/settingThe ED specialists panel from a previous Delphi study was recoded into 2 panels: ED specialist dietitians (n = 31) and ED specialist non–dietetic clinicians (n = 48) to compare responses of these panels with responses from consumers (n = 32) and carers (n = 23).Main outcome measuresStatements in 7 categories relating to referral to dietitian, essential components of outpatient dietetic treatment regarding 4 ED patient populations, strategies to promote multidisciplinary collaboration, and skills dietitians should possess if treating patients with an ED were rated on a 5-point Likert scale.Statistical analysis performedOne-way analysis of variance was conducted with post-hoc multiple comparisons to compare mean statement ratings.ResultsThirty-seven statements (30%) showed statistically significant differences (P < .05) in responses between panels. Discrepancies were primarily observed for statements regarding how and when dietetics is included in treatment and essential components of dietetic treatment, particularly the use of behavioral tasks, such meal plans and self-monitoring. Results also highlighted deficits in participants’ understanding of core responsibilities of dietitians in ED treatment and dietitians “drifting” from delivering evidence-based components of dietetic treatment.ConclusionsResults of this study show discrepancies among ED dietitians, clinicians, consumers, and carers regarding what dietetic treatment for people with EDs should encompass. It also indicates the need for further research into optimizing dietetic treatment for EDs that is conducted in collaboration with individuals with lived experience.     

门诊医生工作站的设计与应用

门诊医生工作站是医院门诊信息系统的中心,对合理规划门诊业务流程起关键作用.在对现有医院门诊流程进行分析的基础上,介绍了自行开发的门诊医生工作站系统,着重阐述了系统的数据流程和设计思想,最后对系统的应用效果进行了介绍.     

Access to clinically indicated genetic tests for pediatric patients with Medicaid: Evidence from outpatient genetics clinics in Texas

PurposeLittle is known about how Medicaid coverage policies affect access to genetic tests for pediatric patients. Building upon and extending a previous analysis of prior authorization requests (PARs), we describe expected coverage of genetic tests submitted to Texas Medicaid and the PAR and diagnostic outcomes of those tests.MethodsWe retrospectively reviewed genetic tests ordered at 3 pediatric outpatient genetics clinics in Texas. We compared Current Procedural Terminology (CPT) codes with the Texas Medicaid fee-for-service schedule (FFSS) to determine whether tests were expected to be covered by Medicaid. We assessed completion and diagnostic yield of commonly ordered tests.ResultsAmong the 3388 total tests submitted to Texas Medicaid, 68.9% (n = 2336) used at least 1 CPT code that was not on the FFSS and 80.7% (n = 2735) received a favorable PAR outcome. Of the tests with a CPT code not on the FFSS, 60.0% (n = 1400) received a favorable PAR outcome and were completed and 20.5% (n = 287) were diagnostic. The diagnostic yield of all tests with a favorable PAR outcome that were completed was 18.7% (n = 380/2029).ConclusionMost PARs submitted to Texas Medicaid used a CPT code for which reimbursement from Texas Medicaid was not guaranteed. The frequency with which clinically indicated genetic tests were not listed on the Texas Medicaid FFSS suggests misalignment between genetic testing needs and coverage policies. Our findings can inform updates to Medicaid policies to reduce coverage uncertainty and expand access to genetic tests with high diagnostic utility.     

性病门诊就诊者AIDS相关知识、态度、行为的调查

目的:了解性病门诊就诊者的艾滋病知识水平、态度和行为,探讨这一特殊人群的艾滋病健康教育干预模式.方法:用自制问卷对454名性病门诊就诊者进行不记名艾滋病知识、态度和相关行为的调查.结果:性病门诊就诊者对艾滋病知识的了解不够系统和全面,全部回答正确率仅为21.37%.78.63%的人艾滋病知识来源于报纸、杂志、电视和网络等宣传媒介;但82.16%的人希望能够通过正规的教育从学校和医生处获得全面、准确的AIDS知识.性病门诊就诊者对艾滋病缺乏风险意识,仅有7.39%的被调查者在每次发生非婚性行为时都使用安全套.结论:针对性病门诊就诊者的艾滋病健康教育亟待加强,重点应该放在传播途径和安全套的使用推广和提高艾滋病风险意识上;学校和医院应该加强健康教育的力度,为社会提供系统全面的健康教育.