建立医院绩效评价系统的理论与实践

在医院开展绩效评价工作，对于完善医院评价系统和提高医院管理效率具有重要意义。作者提出要借鉴企业绩效评价经验和绩效管理理论，在建立医院绩效评价系统的过程中，首先，应避免片面追求经济效益，注意将医院外部评价和医院内部评价系统建设相结合，以及注重绩效评价在绩效管理中的整体作用。其次，结合医院具体管理实践，提出了构建医院、科室、岗位三级绩效评价体系；注重综合评价方法的选择；注重持续的绩效沟通和适时调整等工作方法。

Theory and practice of establishing an appraisal system of hospital performance

The conduction of performance appraisal in the hospital is of great significance to the perfection of the appraisal system and the improvement of the managerial efficiency of the hospital. The authors suggest that in the process of establishing an appraisal system of hospital performance, it is necessary to use for reference enterprises' experience in performance appraisal and the theories of performance management. Firstly, single-faceted pursuit of economic benefits should be avoided, the establishment of an external hospital appraisal system and the establishment of an internal hospital appraisal system should be combined, and attention should be paid to the overall application of performance appraisal in performance management. Secondly, in light of their own experience in hospital management, the authors put forward the suggestion of establishing a performance appraisal system of three levels: the hospital , the department and the post. They also argue that attention should be given to the selection of comprehensive appraisal methods, continuous communication about performance, and readjustment in a timely manner.