广州市200名急诊科护士的心理弹性和职业倦怠与工作满意度

目的调查急诊科护士的心理弹性、职业倦怠和工作满意度现状,并分析三者的关系。方法采用整群抽样法选取广州市5家医院急诊科护士200名作为调查对象,调查研究中文版心理弹性量表(CD-RISC)、Maslash职业倦怠量表(MBI)、明尼苏达工作满意度问卷量表(MSQ)。结果 186名护士CD-RISC、MBI及MSQ评分均居中等水平,MBI中情绪耗竭、情感疏远与CD-RISC、MSQ评分呈负相关(P<0.05),个人成就感与CD-RISC、MSQ评分呈正相关(P<0.05),且CD-RISC与MSQ间呈正相关(P<0.05)。回归分析显示,心理弹性及工作满意度对职业倦怠有正向预测作用(P<0.05)。结论急诊科护士职业倦怠处于中等水平,心理弹性及工作满意度对职业倦怠有重要影响。

Psychlolgical resilience,job burnout and job satisfaction of 200 emergency nurses in Guangzhou

Objective To investigate and analyze the relationship among mental resilience,job burnout and job satisfaction of emergency department nurses. Methods The Chinese version of the CD-RISC,Maslash occupational burnout scale(MBI)and Minnesota job satisfaction questionnaire(MSQ)were used to investigate 200 emergency department nurses from 5 hospitals in a city by cluster sampling. Results The CD-RISC,MBI and MSQ scores of 186 nurses were in the middle level. The emotional exhaustion and emotional alienation in MBI were negatively correlated with CD-RISC and MSQ scores(P<0.05). Personal achievement was positively correlated with CD-RISC and MSQ scores(P<0.05),and CD-RISC was positively correlated with MSQ scores(P<0.05). Regression analysis showed that mental resilience and job satisfaction had a positive predictive effect on job burnout(P<0.05). Conclusions Job burnout of emergency department nurses is at medium level,and mental resilience and job satisfaction have important influence on job burnout.