长沙市养老机构现状分析及对策研究

目的：探讨分析长沙市养老机构的现状，为进一步完善养老事业提供对策。方法：通过问卷调查的方式分别对随机抽取的长沙市28家养老机构500名入住的老年人和140名工作人员进行问卷调查，了解老年人对其居住的养老机构的满意度、养老机构内医护人员的配备情况等，采用Excel软件对调查的数据进行统计处理。结果：长沙市28家养老机构中9家是公办的，占32.1.0%；500名老年人中255名老人对其居住的养老机构较为满意，满意度达51.0%；28家养老机构中平均每15个老年人中配有1名从业人员；从事养老服务工作的年限以5年以内的居多，占61.4%；有专科及其以上学历的工作人员占17.9%；经过专业化培训的医生和护士为9.3%。结论：养老机构的从业人员配置严重不足，经过专业化培训的医生和护士极少，从业人员学历偏低，专业知识不扎实，居住老人对养老环境满意度较低。政府应积极提高养老机构护理人员的专业素质，提高养老机构的服务质量。

Changsha Pension Institutions Analysis and Countermeasures

Objective： To investigate the status of pension institutions in Changsha, in order to offer solutions to the further improvement of the old-age. Method：500 staying elderly people and 140 working staff in 28 random pension institutions of Changsha were surveyed through a questionnaire, with the aims of seeing the individual satisfaction of the elderly people and the medical staffing of the pension institutions, etc. Excellsoftware was used in counting and processing the data.Result： Nine pension institutions were public, accounting for 32.1% in Changsha; 255 elderly people in 500 were satisfied with their staying pension institutions, which meant the individual satisfaction rate reaches to 51%; on average 15 elderly people were appointed to an employee in these pension institutions, a large number of the employees work as old-age care staff for no more than 5 years, counting for 61.4%; the number of employees with college degree or above counts for 17.9%; the number of the doctors and the nurses having received professional trainings counts for 9.3%.Conclusion：Pension institution staff are seriously short in number; doctors and nurses having received professional trainings are lacked; employees are with relatively low levels of education and weak professional knowledge; the individual satisfaction of the elderly people is relatively low. The government should actively improve the quality of nursing staff and supplied services in pension institutions.