上海市宝山区综合性医院护理人员遭受暴力状况调查

目的：了解综合性医院不同科别护理人员遭受暴力事件发生状况及其影响因素。方法对上海市宝山中心城区3所综合性医院的内科、外科、妇产科、儿科及急诊科645名护理人员6个月内遭受暴力事件状况进行调查分析。结果6个月内不同科别护理人员暴力事件发生率比较差异有极显著性(χ2=39.79,P <0.01)。儿科护理人员遭受心理暴力发生率最高(74.5%)、其次为急诊科(59.5%)；同时遭受心理及身体暴力急诊科护理人员发生率最高(13.9%)。护理人员的年龄、是否得到过荣誉、情绪疲倦感、成就感等因素对是否遭受暴力均具有显著影响(P <0.05或0.01)。结论医院暴力事件发生率高,尤以儿科、急诊科护理人员最为显著,医疗及相关部门应采取有效干预措施,努力构造和谐医患关系,确保医护人员的工作安全。

Surveys of violence towards nurses in Baoshan district general hospital,Shanghai

Objective To survey violence towards nurses and influencing factors in different departments of general hospital.Methods Violated events within 6 months were investigated and analyzed in 645 nur-ses of medical,surgical,obstetric and gynecologic,paediatrics and emergency department from 3 general hospitals.Results There were significant differences in the incidences of violated events within 6 months in nurses of different departments (χ2 =39.79,P <0.01).The incidence of violated events in nurses of de-partment of pediatrics was the highest (74.5%),then emergency department (59.5%);the incidence of suffering from psychological and physical violence at the same time was the highest in emergency depart-ment nurses (13.9%).Nurses’ages,honor,emotional tiredness and sense of achievement all had signifi-cant influences on violated events (P <0.05 or 0.01).Conclusion The incidences of violated events in hospital are higher,especially in paediatrics and emergency department nurses,and effective interventions should be adopted to structure harmonious doctor-patient relationship and ensure medical personnel job se-curity.