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医院标识导向系统现状分析及优化措施探讨
引用本文:蒋晓英,吕力琅,黄彩红,陈钰,耿希. 医院标识导向系统现状分析及优化措施探讨[J]. 中国医院管理, 2014, 0(10): 75-76
作者姓名:蒋晓英  吕力琅  黄彩红  陈钰  耿希
作者单位:复旦大学附属肿瘤医院·复旦大学上海医学院肿瘤学系,上海200032
摘    要:医院作为特定的公共服务空间,其规范合理的布局,有助于为就诊者提供温馨、人性化的就诊氛围。标识导向系统是提升医院整体就诊环境最便捷、最直观、最具影响力的方法和手段之一。介绍了上海市某新建国际化医院标识导向系统设计、制作、安装的经验和实践,探讨了通过优化医院标识导向系统对进一步展现医院人性化服务理念、提升医院整体品牌形象建设的意义。

关 键 词:医院标识  系统  规范  人性化  品牌

Research on Status Analysis and Optimization Contermeasures of Hospital Sign Guidance Recognition System
Affiliation:JIANG Xiao-ying, LV Li-lang, HUANG Cai-hong, et al (Fudan University Shanghai Cancer Center/Department of Oncology, Shanghai Medical Collgeg, Fudan University, Shanghai, 200032, China)
Abstract:As the specific public services space, the hospital contributes to providing the patients with comfortable and humanistic atmosphere by its standardized and reasonable distribution. Sign guidance recognition system is one of the most convenient, intuitional and influential ways to promote the integral environment of the hospital. Through combining with the experience and practice of designation, production and installation of the sign guidance recognition system of a newly built international hospital in Shanghai, scientific and regular hospital sign guidance is analyzed, the optimization countermeasures are proposed, and the concept of humanistic services and the overall establishment of brand image are proposed.
Keywords:hospital sign guidance   system   standard   humanization   trademark
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