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更年期综合管理门诊医患沟通技巧
引用本文:毛乐乐,白文佩,周应芳. 更年期综合管理门诊医患沟通技巧[J]. 中国妇幼健康研究, 2016, 0(4): 540-542. DOI: 10.3969/j.issn.1673-5293.2016.04.041
作者姓名:毛乐乐  白文佩  周应芳
作者单位:1. 北京大学第一医院妇产科,北京,100034;2. 首都医科大学附属北京世纪坛医院,北京,100038
基金项目:首都临床特色应用研究资助项目(项目编号:Z131107002213088)
摘    要:随着更年期女性基数不断增大,更年期综合管理任务重大。更年期女性特殊的身心变化,医务人员对更年期疾病的认识不足和不当的沟通方式都易引发医患纠纷。该文结合更年期女性的身心特点及目前已经开展的更年期综合管理门诊服务流程,探讨更年期综合管理门诊临床实践中的医患沟通技巧。

关 键 词:更年期  门诊  更年期综合管理  沟通技巧  医患关系

Communication skills between doctors and patients in menopause integrated management clinic
MAO Le-le;BAI Wen-pei;ZHOU Ying-fang. Communication skills between doctors and patients in menopause integrated management clinic[J]. Chinese Journal of Maternal and Child Health Research, 2016, 0(4): 540-542. DOI: 10.3969/j.issn.1673-5293.2016.04.041
Authors:MAO Le-le  BAI Wen-pei  ZHOU Ying-fang
Affiliation:MAO Le-le;BAI Wen-pei;ZHOU Ying-fang;Department of Gynecology and Obstetrics,Peking University First Hospital;Capital Medical University,Beijing Millennium Monument Hospital;
Abstract:The increasing of basic number of menopausal women makes great pressure on menopause integrated management clinic.Since menopausal women have special physical and psychological changes, any medical personnel lack of knowledge of menopause or with inappropriate communication skills will easily lead to medical disputes.This paper explored the communication skills in clinical practice between doctors and patients in menopause integrated management clinic by describing the physical and psychological characteristics of menopausal women and the current service processes which menopause integrated management clinic carried out.
Keywords:menopause  out-patient clinic  integrated management of menopause  communication skills  patient-doctor relationship
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