护理安全管理模式在消毒供应室管理中的应用效果分析

目的探讨护理安全管理模式在消毒供应室管理中的应用效果。方法收集2015年1—11月的未实施护理安全管理模式的1523次消毒供应室临床操作作为实施前组,收集2015年12月—2016年10月的已实施护理安全管理模式的1854次消毒供应室临床操作作为实施后组,比较护理安全管理模式实施前后供应参数、服务质量、供应合格率、临床事件发生率与满意度。结果护理安全管理模式实施后物品准备时间、取物时间与物品补充时间均低于实施前,物品质量、安全识别能力、风险防范意识、服务意识与总体服务质量均高于实施前;物品合格、消毒合格、包装合格与洗涤合格率均高于实施前,供应差错与风险发生率均低于实施前;物品发放满意度、物品回收满意度、各科室沟通满意度、服务满意度、医师满意度、护士长满意度与总体满意度均高于实施前,投诉率低于实施前,比较差异有统计学意义(P0.05)。结论护理安全管理模式在消毒供应室管理中的应用效果显著,具有借鉴意义。

Effect of nursing safety management in disinfecting supply room

Objective To explore the effect of nursing safety management in the management of disinfection supply room.Methods A total of 1523 sterilization supply rooms from January to November 2015 without clinical safety management model were selected as the pre-implementation group.And 1854 disinfection supply room with nursing care safety management models from December 2015 to October 2016 were as the post-operative group, supply parameters, quality of service, the supply of qualified rate, the incidence of clinical events and satisfaction before and after the implementation of nursing management model were compared.Results The time of preparation, the time of taking the goods and the replenishment time of the nursing safety management model group were significantly lower, and the quality of the items, the safety identification ability, the awareness of the risk prevention, the service consciousness and the overall service quality were significantly higher than the implementation before;Items satisfaction rate, disinfection qualified rate, qualified packaging and washing pass rates were significantly higher, the supply of errors and risks were significantly lower than implementation before;Items distribution and collection satisfaction, and communication satisfaction of various departments, the satisfaction degree of the doctor, head nurse and the total satisfaction were significantly higher, and the complaint rate was significantly lower than the implementation before (P<0.01), and the differences were statistically significant (P<0.01).Conclusion The application effect of nursing safety management model in sterilization supply room is significant, and it is of great significance in clinical application.