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Violence in hospitals and burnout among nursing staff
Affiliation:1. Tecnocampus, Universitat Pompeu Fabra, Research Group in Attention to Chronicity and Innovation in Health (GRACIS), Av. d’Ernest Lluch, 32, 08302 Mataró, Barcelona, Spain;2. Huétor Vega Health Centre, Andalusian Health Service, Granada, Spain;3. Department of Nursing, Physiotherapy, and Medicine, University of Almería, Almería, Spain;4. North Almería Health Management Area, Andalusian Health Service, Almería, Spain;5. Facultad de Ciencias de la Salud, Universidad Autónoma de Chile, Temuco, Chile;1. Emergency Department, Hospital of Merano (SABES-ASDAA), Merano-Meran, Italy;2. Department of Neurology, Hospital of Merano (SABES-ASDAA), Merano-Meran, Italy;1. College of Nursing, Seoul National University, Seoul, Republic of Korea;2. The Research Institute of Nursing Science, Seoul National University, Seoul, Republic of Korea;1. Emergency Department, S. Maria della Misericordia Hospital, Perugia, Italy;2. Department of Experimental and Clinical Medicine, University of Florence, Florence, Italy;3. Emergency Medical System, S. Maria della Misericordia Hospital, Perugia, Italy;4. Department of Health Sciences, University of Florence, Florence, Italy;5. University of Florence, Florence, Italy;6. Azienda Ospedaliero Universitaria Careggi, Florence, Italy
Abstract:BackgroundNursing staff, especially in violence-prone emergency departments (ED), are at high risk of burnout. Frequently experienced violence is expected to have a strong impact on the nursing staff's burnout. This study aimed to examine the differences in the level of burnout between nursing staff who work in the ED and nursing staff who work in other inpatient departments, and its relationship with violence in various hospitals in Israel.MethodA cross-sectional study that utilized a three-part questionnaire: demographic data, degree of burnout, and frequency occurrence of violence events against nurses.Results150 nurses in EDs (N = 75) and inpatient departments (N = 75) were sampled. Significant differences were found between the two groups: Nurses in EDs experienced a higher degree of burnout than nurses in other hospital departments, and the degree of burnout was found to have a positive relationship with exposure to both verbal and physical workplace violence.ConclusionsNursing staff in EDs could develop a high degree of burnout, and exposure to workplace violence could exacerbate it. The physical and emotional safety of the staff is an important aspect in preventing burnout, and creating a secure work environment.
Keywords:Emergency nurses  Emergency department  Workplace violence  Nursing staff  Burnout  Occupational violence
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