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联勤后持续改进疗养院护理管理对护理服务质量的影响
引用本文:白菁,苏倩. 联勤后持续改进疗养院护理管理对护理服务质量的影响[J]. 护理管理杂志, 2009, 9(11): 34-35
作者姓名:白菁  苏倩
作者单位:南京军区杭州疗养院,空勤疗养区护理办公室,浙江,杭州,310007;南京军区杭州疗养院,空勤疗养区护理办公室,浙江,杭州,310007
摘    要:目的在联勤体制改革后,探讨如何使疗养院护理服务质量持续改进。方法以提高护理人员管理理念、工作细节流程化和在疗养护理中引进健康管理理念3个方面为管理重点,通过护理检查与抽查考核、问卷调查等形式进行效果评估。结果各项护理服务质量均有所提高,差异具有统计学意义(P〈0.05)。结论在联勤体制下,持续改进疗养院护理管理可以有效提高护理服务质量:

关 键 词:联勤体制  护理服务质量  护理管理

Analysis on the influence of continuous nursing management improvement on the quality of nursing service in sanatorium under the system of combined service force
BAI Jing,SU Qian. Analysis on the influence of continuous nursing management improvement on the quality of nursing service in sanatorium under the system of combined service force[J]. Journal of Nursing Administration, 2009, 9(11): 34-35
Authors:BAI Jing  SU Qian
Affiliation:( Department of Hangzhou Sanatorium, Nanjing Military Region, Hangzhou 310007, China)
Abstract:Objective To explore the methods to advance the quality of nursing service in sanatorium under the system of combined service force. Methods Nursing management reform focused on improving the management concept,introduction of health management concept,and making procedures for the details of work. The evalution methods included routine inspection,random testing and a questionnaire investigation. Result The quality of nursing service was improved significantly ( P 〈 0.05 ). Conclusion Under the combined service force system,continuous nursing management improvement can improve the quality of nursing service in sanatorium. Author' s address : Office of Nursing,
Keywords:combined service force system  quality of nursing service  nursing administration
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