晋东南地区三级医院护士工作满意度影响因素研究

目的描述晋东南地区三级综合医院护士工作满意度的现状并探讨其影响因素，为提高护理工作满意度提供科学依据。方法运用整群随机的方法，对晋东南地区3所三级综合医院611名护士采用护士工作满意度量表、护士工作压力量表、一般自我效能感量表、情绪智力量表和白编一般资料问卷进行调查。调查所得数据用统计软件SPSS13．0进行统计分析。结果护士工作满意度得分为（3．052±0．436）分，各维度得分中以与同事关系为最高（3．783±0．672）分，工资与福利为最低（2．331±0．711）分；不同工作科室护士工作满意度得分差异有统计学意义（Hc=15．337，P〈0．01）护士工作压力总体得分为（2．839±0．359）分，护士工作满意度与工作压力呈负相关，与自我效能感、情绪智力呈正相关（P〈0．01）；多元线性回归分析显示护士工作压力、情绪智力、职务和自我效能感是护士工作满意度的影响因素。结论采取有效措施减缓护士工作压力，重视护士情绪智力、自我效能的培养，提供专业发展机会有利于提高护士工作满意度。

Influencing factor of nurses' job satisfaction in east south of Shanxi province

Objective Objective To study the status of nurses＇ job satisfaction and its influencing factor in east south of Shanxi province, so as to provide the evidence for further improvement of job satisfaction. Methods The method of questionnaire investigation was used. And 662 nurses from three hospitals in east south of Shanxi province were investigated with General Self-efficiency Scale, Emotional Intelligence Scale, Work Stressor Scale and Job Satisfaction Scale. The data was collected and analyzed via SPSS 13.0. Results The average score of nurses＇ job satisfaction was 3. 052 ± 0.436, and the highest dimension score was relation with colleagues（3. 783 ± 0.672）and the lowest dimension score was wages and benefits（ 2.331 ±0.711 ）. The score of job satisfaction was significantly different in different working departments （Hc = 15. 337, P 〈 0. 01 ）. The average score of nurses＇ work stress was （2. 839 ＋ 0. 359）. Multivariate regression analysis showed that work stress, emotional intelligence, position, self-efficiency were influencing factor for nurses＇ job satisfaction, and emotional intelligence, position, self-efficiency were positively correlated with job satisfaction, while work stress was negatively correlated with job satisfaction （P 〈 0.01 ）. Conclusions Hospital administrators should take effective measures to reduce nurses ＇ work stress, pay attention to the training of emotional intelligence and selfefficacy, provide professional development opportunities to improve job satisfaction of nurses.