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实施护理住院总值班会诊的做法与体会
引用本文:杨凤,张艳琳,孙英姿. 实施护理住院总值班会诊的做法与体会[J]. 护理管理杂志, 2009, 9(1): 48-48,54
作者姓名:杨凤  张艳琳  孙英姿
作者单位:第三军医大学附属西南医院,全军消化病研究所,重庆,400038;第三军医大学附属西南医院,全军消化病研究所,重庆,400038;第三军医大学附属西南医院,全军消化病研究所,重庆,400038
摘    要:目的探讨护理住院总值班会诊制的做法,不断提高护理质量。方法对护理住院总值班小组成员进行理论知识、操作技术及技能培训,考试合格后值班期间负责全院护理会诊,帮助科室解决中午、夜间及节假日的护理疑难问题。结果共解决了护理疑难问题347例次,减少了护患纠纷,提高了病人对护理工作的满意度。结论实施护理住院总值班会诊制可以减少护患纠纷,提高病人满意度。

关 键 词:护理住院总值班  会诊  护理质量

The practice and experience of general resident nurse consultation system
YANG Feng,ZHANG Yan-lin,SUN Ying-zi. The practice and experience of general resident nurse consultation system[J]. Journal of Nursing Administration, 2009, 9(1): 48-48,54
Authors:YANG Feng  ZHANG Yan-lin  SUN Ying-zi
Affiliation:YANG Feng, ZHANG Yan -lin, SUN Ying -zi(Institute of Gastrointestinal Diseases,West South Hospital Affiliated to Third Military Medical U niversity,Chongqing 400038,China)
Abstract:Objective To explore the method and eiteet of general resident nurse consuhation system to improve nursing quality. Method The nurses who took on duty of general resident nurse received systemic theory,skills training and examination. The qualified nurses in the examination would take in charge of consultation as a general resident nurse to resolve the problems in nursing during noon - time,night - shift and holidays. Results Totally 347 difficult problem had been solved. This practice reduced nursing disputes and increased patients'satisfaction. Conclusion This practice can reduce nursing disputes and increase patients'satisfaction.
Keywords:general resident nurse  consultation  quality of nursing
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