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A quest for quality care: Exploration of a model of leadership relationships,work engagement,and patient outcomes
Authors:Jenny M. Parr  Stephen Teo  Jane Koziol‐McLain
Affiliation:1. Patient and Whaanau Experience, Counties Manukau Health District Health Board, Middlemore Hospital, Auckland, New Zealand;2. Jenny M. Parr, Chief Nurse and Director of Patient and Whaanau Experience, Counties Manukau Health District Health Board, Middlemore Hospital, 100 Hospital Road, Otahuhu, Private Bag 93311 Otahuhu, Auckland 1640, New Zealand.;3. Email: jennifer.parr@middlemore.co.nz;4. Business and Law, School of Business and Law, Edith Cowan University, Joondalup, WA, Australia;5. Centre for Interdisciplinary Trauma Research, Auckland University of Technology, Northcote Auckland, New Zealand
Abstract:
Keywords:patient outcomes  patient satisfaction  resonant leadership  social exchange theory  work engagement
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