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医患关系紧张的人文因素分析及对策
引用本文:王晓安,杜淑英,李作兵,王全红.医患关系紧张的人文因素分析及对策[J].中国医院,2008,12(12):61-64.
作者姓名:王晓安  杜淑英  李作兵  王全红
作者单位:首都医科大学宣武医院,100053,北京市宣武区长椿街45号
摘    要:探讨医患关系紧张的突出问题,提出社会人群医学常识的匮乏、医务人员人文社会学知识和能力的欠缺是导致医患关系紧张的主要人文因素。建议强化医疗机构人文管理,加强医疗活动参与者的人文素养培育,重视社会人群健康宣教,缩小医患信息不对等差距。

关 键 词:医患关系  人文因素  对策

Humanistic factor analysis and measures on tensioned hospital patient relationship
WANG Xiao\'an,DU Shuying,LI Zuobing,et al Affiliated Xuanwu Hospital,Capital Medical University,No.,Changchun Street,Xuanwu District,Beijing,PRC.Humanistic factor analysis and measures on tensioned hospital patient relationship[J].Chinese Hospitals,2008,12(12):61-64.
Authors:WANG Xiao\'an  DU Shuying  LI Zuobing  Affiliated Xuanwu Hospital  Capital Medical University  No  Changchun Street  Xuanwu District  Beijing    PRC
Institution:WANG Xiao\'an,DU Shuying,LI Zuobing,et al Affiliated Xuanwu Hospital,Capital Medical University,No.45,Changchun Street,Xuanwu District,Beijing,100053,PRC
Abstract:The causes of tensioned hospital patient relationship were discussed.In view of humanistic,the populate lack of medical knowledge and medical staff lack of humanistic knowledge were the main factors causing tensioned hospital patient relationship.Suggestions included strengthening hospital humanistic management,providing humanistic training to medical staff and health education to populate to reduce the gap of information asymmetry between hospital and patient.
Keywords:hospital patient relationship  humanistic factor and measure  
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