社区长期保健志愿者服务的技术支撑与组织协调

目的 发挥社区卫生服务中心在社区长期保健志愿者服务中的作用。方法 对上海市4家社区卫生服务中心的医务人员，就其以社区长期保健志愿者服务的认识及卫生服务中心所起的作用进行调查。结果 97．94％的医务人员认为社区志愿者能提供长期保健服务。志愿者提供的服务内容主要为：提供家庭医疗、护理咨询、对需要长期照顾的患者提供精神安慰、对照顾者提供健康咨询等。74．71％的医务人员认为志愿者服务可以收取少量费用，以奖励志愿者服务和补偿物质消耗。64．54％的医务人员认为社区长期保健志愿者队伍应由社区卫生服务中心负责组织。结论 社区长期保健志愿者服务有必要、也有可能，社区卫生服务中心应为长期保健志愿者服务提供技术支撑和组织协调。

Technical Support for and Organizational Cooperation of Community Voluntary Care

OBJECTIVE To promote the function of community health centers in community voluntary care. METHOD To survey the cognition of medical and health staff in 4 community health centers in Shanghai. RESULTS 97.94% of the medical and health staff believed that community volunteers could provide long-term care. The care delivered by community volunteers could include consultation on medical and nursing care at home, provision of emotional support to the patients who needed long-term care, consultation on health to care-givers, etc. 74. 71% of the medical and health staff believed that community voluntary care could be paid in order to reward the volunteers and compensate the cost. And 64.54% of them think community health centers should organize the community volunteers. CONCLUSIONS The community volunteer care is not only possible but also necessary. Community health centers should provide technical supports and organizational coordination to community volunteers in long-term care.