| 体检中心导检人员的管理策略 |
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| 引用本文： | 谢微波,王永红,韩光发. 体检中心导检人员的管理策略[J]. 解放军护理杂志, 2008, 25(2): 60-61 |
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| 作者姓名： | 谢微波 王永红 韩光发 |
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| 作者单位： | 重庆医科大学附属第一医院,体检中心,重庆,400016;重庆医科大学附属第一医院,体检中心,重庆,400016;重庆医科大学附属第一医院,体检中心,重庆,400016 |
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| 摘 要： | 目的探讨体检中心导检工作的质量管理方法。方法借鉴ISO9001质量管理标准，重新学习，获得职业认同；树立“以人为本，以受检者为中心”的服务理念，规范质量管理体系。结果体检中心的导检管理达到了科学化、规范化，提高了体检中心导检管理水平及工作效率，提高了体检者的满意率。结论建立一套科学的、完整的质量管理体系以适应医学模式转变和社会经济发展的需要，是导检工作的可靠保障。
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| 关 键 词： | 体检 质量管理 策略 |
| 文章编号： | 1008-9993（2008）1B-0060-02 |
| 收稿时间： | 2007-09-29 |
| 修稿时间： | 2007-12-03 |
Experience with Nursing Management Strategies in Health Examination Center |
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| XIE Wei-bo,WANG Yong-hong,HAN Guang-fa. Experience with Nursing Management Strategies in Health Examination Center[J]. Nursing Journal of Chinese People's Liberation Army, 2008, 25(2): 60-61 |
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| Authors: | XIE Wei-bo WANG Yong-hong HAN Guang-fa |
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| Affiliation: | (Health Examination Center, First Affiliated Hospital of Chongqing Medical University, Chongqing 400016,China) |
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| Abstract: | Objective To assess the application of nursing quality management in the health exami- nation center.Methods According to the ISO9001 standards for quality management,the staff in the health examination received retraining for professional qualification.The quality management system was standardized in line with the person-centered service concept.Results The nursing service management in the health examination center was successfully standardized and a scientific management system was established,which improved the management and working efficiency of the facility,and increased the patients' satisfaction.Conclusion A scientific and complete nursing service quality management system to suit the transformation of the medical model and the current social and economic development may ensure efficient operation of the health examination center. |
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| Keywords: | health examination quality management strategies |
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