量化管理在护理人员绩效考核中的应用

目的 分析临床护士绩效考核结果,探讨量化管理对护士成长和培养的影响及其客观评价的效果.方法 从服务质量、技术质量、劳动纪律、专业考核、学分管理、继续教育、学历职称晋升、论文发表、护士岗位与年限、评优评先、科研管理、质量改进等各要素中对各级护士进行量化评价考核.结果 随着职称的升高,总分、业务能力、思想素质得分亦随之增高,组间差异有统计学意义（P＜0.01）;护理人员的绩效考核总分、业务能力、思想素质得分逐年提高,组间差异有统计学意义（P＜0.01）.结论 护理人员的绩效评估得分随着考核的深入和管理,在一定范围内有正向逐年提高的趋势,通过绩效考核的量化可增强护士的服务意识,有利提高护士的综合素质,也可为护士的培养提供依据.

Application of quantitative management in performance assessment of nurses

Objective To analysis performance assessment results of clinical nurses, and to explore the effect of quantitative management on nurse training and culture. Methods Quantitative evaluation was applied in performance assessment of nurses in terms of service quality, technical quality, attendance, skill test, credit,continuing education, professional title, paper publishing, position and duration, recognition and reward,scientific research and quality improvement. Results Professional title was found positively correlated with total score, professional ability and psychological quality. There was significant difference among the groups (P ＜0. 01). Total score of performance assessment, professional ability and psychological quality significantly increased with duration of work (P ＜ 0. 01). Conclusions Performance assessment scores have shown an increasing trend with the application and improvement of the assessment. Quantitative performance evaluation can enhance nurses' service awareness, help to improve the overall quality of nurses, but also provide the basis for the trainning of nurses.