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SBAR沟通模式在泌尿外科医护沟通中的应用
引用本文:潘毓珊. SBAR沟通模式在泌尿外科医护沟通中的应用[J]. 中国继续医学教育, 2021, 0(8): 188-192
作者姓名:潘毓珊
作者单位:普宁市人民医院外一科
摘    要:目的 探析SBAR沟通模式在泌尿外科医护沟通中的应用价值.方法 从2018年7月—2019年6月在我院泌尿外科接受治疗的患者中抽取206例作为此次研究对象,运用数字随机表法分组,对照组和观察组各103例.负责对照组103例患者护理的10名护理人员在工作中未运用SBAR沟通模式,而负责观察组103例患者护理的10名护理人...

关 键 词:SBAR沟通模式  泌尿外科  医护沟通  满意度  沟通效果  工作质量

Application of SBAR Communication Mode in Medical Communication of Urology
PAN Yushan. Application of SBAR Communication Mode in Medical Communication of Urology[J]. China Continuing Medical Education, 2021, 0(8): 188-192
Authors:PAN Yushan
Affiliation:(The First Department of Surgery,Puning People's Hospital,Puning Guangdong 515300,China)
Abstract:Objectives To explore the application value of SBAR communication mode in urology medical communication.Methods From July 2018 to June 2019,206 patients who received urology treatment in our hospital were randomly divided into control group(n=103)and observation group(n=103).The 10 nurses in charge of the nursing of 103 patients in the control group did not use SBAR communication mode in their work,while the 10 nurses in charge of nursing care of 103 patients in the observation group communicated with doctors according to the requirements of SBAR communication mode,and compared the effects of the two communication modes on clinical work.Results For the scope of responsibility of nurses in the observation group,the proportion of priority treatment and the proportion of doctors adopting nurses'suggestions were significantly higher than the control group,and the incidence of medical disputes in the observation group was lower than the control group(P<0.05);the satisfaction score of the observation group was higher than the control group,and the doctor's satisfaction score of the observation group was significantly higher than the control group(P<0.05).Conclusion In urology,the use of SBAR communication mode in medical and nursing communication is more helpful to improve the ability of nurses to think and deal with problems independently within the scope of their ability,and to make rapid and accurate judgment and place in time.So that the patients can be treated to a maximum extent,the quality of the clinical nursing is comprehensively improved,and the clinical nursing quality is worthy of further popularization and application.
Keywords:SBAR communication mode  urology  medical communication  satisfaction  communication effect  quality of work
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