| 影响住院患者对护士信任度的因素分析 |
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| 引用本文： | 朱芳,胡卫中.影响住院患者对护士信任度的因素分析[J].中国医院,2011,15(1):65-67. |
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| 作者姓名： | 朱芳 胡卫中 |
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| 作者单位： | 1. 杭州市第三人民医院,310009,浙江省杭州市西湖大道38号
2. 浙江大学城市学院,310015,浙江省杭州市湖州街51号 |
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| 基金项目： | ②浙江大学城市学院,310015浙江省杭州市湖州街51号 |
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| 摘 要： | 自行设计问卷对住院患者进行凋查，获得637份有效问卷。对影响患者信任度的因素进行分析，并探讨提高住院患者对护士信任度的措施。凋查结果表明，影响患者信任的因素可分为护患关系、护理工作、善意和仪表四类，其中护理工作是信任的主要影响因素，护患关系是次要因素，善意和仪表对信任的影响不显著。建议从护理工作及护患关系两方面着手来提高住院患者对护士的信任度。
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| 关 键 词： | 信任度 住院患者 护士 |
Study on the factors affecting inpatient's trust in nurse |
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| ZHU Fang,HU Weizhong.Study on the factors affecting inpatient's trust in nurse[J].Chinese Hospitals,2011,15(1):65-67. |
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| Authors: | ZHU Fang HU Weizhong |
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| Institution: | The Third People’s Hospital of Hangzhou,No.38,Xihu Road,Hangzhou,310009,Zhejiang Province,PRC |
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| Abstract: | This paper aims to search measures improving inpatient＇ s trust in nurse by analyzing factors affecting inpatient＇ s trust.s trust empirical study was conducted based on data of a survey of 637 inpatients using a self-designed questionnaire. Factors affecting inpatient＇ s trust in nurse could be converged to four categnries, relationship between nurse and inpatient, nursing quality, goodness, and appearance, in which nursing quality is the must importaut factor affectiug inpatient＇ s trust and the relationship between nurse and inpatient is the secondary factor. Neither goodness nor appearance affects inpatient＇ s trust significantly. Improvement of inpatient＇ s trust in nurse could be achieved by fulfilling of high quality nursing and establishing of good relationship between nnrse and inpatient. |
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| Keywords: | trust inpatient nurse |
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