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重庆地区护士工作满意度调查分析
引用本文:周小利,郑显兰,孟玉倩,付艳芬. 重庆地区护士工作满意度调查分析[J]. 检验医学与临床, 2013, 10(9): 1060-1062
作者姓名:周小利  郑显兰  孟玉倩  付艳芬
作者单位:周小利 (重庆医科大学附属第一医院妇产科,400016);郑显兰 (重庆医科大学附属第一医院妇产科,400016);孟玉倩 (重庆医科大学附属第一医院妇产科,400016);付艳芬 (重庆医科大学附属第一医院妇产科,400016);
基金项目:2006年重庆市卫生局科研基金项目的延续项目(项目编号:06-2-227)
摘    要:目的调查重庆地区护士的工作满意情况,探索提高护士工作满意度的策略。方法采用课题组研制的护士工作满意度问卷,对分层随机抽样的23家医院的1 128名护士进行测评。结果护士工作满意度一般,平均为(150.614±23.276)分,最不满意的方面是收入与福利、医院管理与政策及工作环境与压力。满意度总值在受聘形式、护龄、技术职称、是否上中夜班、平均月收入的不同组别得分差异有统计学意义。结论建立健全护士工作满意度测评体系,消除不满因素,提高护士工作满意度,从而提高整体服务质量,提高患者满意度。

关 键 词:护理管理  调查  护士  工作满意度

Job satisfaction analysis among nurses in Chongqing
ZHOU Xiao-li,ZHENG Xian-lan,MENG Yu-qian,FU Yan-fen. Job satisfaction analysis among nurses in Chongqing[J]. Laboratory Medicine and Clinic, 2013, 10(9): 1060-1062
Authors:ZHOU Xiao-li  ZHENG Xian-lan  MENG Yu-qian  FU Yan-fen
Affiliation:ZHOU Xiao-li , ZHENG Xian-lan , MENG Yu-qian , FU Yan- fen(Department of Obstetrics and Gynecology, the First Affiliated Hospital of Chongqing Medical University, Chongqing 400016 ,China)
Abstract:Objective To investigate the job satisfaction of nursing staff in Chongqing to explore strategies to improve it. Methods Survey of job satisfaction was conducted among 1 128 nurses from 23 hospitals by randomized sampling by suing self-made Nurse Job Satisfaction Questionnaire(NJSQ). Results The job satisfaction was medi- um, with an average score of 150. 614±23. 276. The most common unsatisfied factors were welfare and income, fol- lowed by aspect of hospital management and policy, working environment and stress. There was significant differ- ences of NJSQ between groups with different employment contracts, practicing years, post and rank, night shift, average income. Conclusion A comprehensive evaluation system should be established to improve nurse's job satis faction, general nursing service quality, as well as patient's satisfaction..
Keywords:nursing management  investigation  nurse  job satisfaction
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