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医患沟通与医疗纠纷分析
引用本文:周枫,陈红.医患沟通与医疗纠纷分析[J].解放军医院管理杂志,2010,17(4):321-323.
作者姓名:周枫  陈红
作者单位:沈阳军区总医院,沈阳,110016
摘    要:本文阐述了医患沟通的重要意义,分析影响医患沟通的外在因素和内在因素,提出了更新理念,强化意识,掌握沟通技巧,化解矛盾,依法守德等,加强医患沟通减少医疗纠纷的主要措施。

关 键 词:医患沟通  医疗纠纷  措施

Improving Doctor-patient Communication to Reduce Medical Disput
ZHOU Feng,CHEN Hong.Improving Doctor-patient Communication to Reduce Medical Disput[J].Hospital Administration Journal of Chinese People's Liberation Army,2010,17(4):321-323.
Authors:ZHOU Feng  CHEN Hong
Institution:(General Hospital of Shenyang Military Command Area,Shenyang 110016)
Abstract:The Significance of doctor-patient communication was discussed in the article.And the external and internal factors were analyzed.The author thought the main measures to strengthen doctor-patient communication included renewing ideas,reinforcing awareness,grasping communication skill,resolving conflicts and accordance with the law and ethics,so as to reduce medical dispute.
Keywords:doctor-patient communication  medical dispute  measure
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