医疗纠纷处理与医院危机管理

医疗纠纷的形成可以分为医院因素和患者因素，其中医院因素具有形成医院危机的潜在风险。对医疗纠纷的处理不当也极易转化为医院危机。通过预防医疗纠纷产生，妥善处理医疗纠纷，做好善后，防止医疗纠纷产生不良后续反应，可以有效进行医院危机管理。

Medical tangles treatment and crisis management in hospital/Gaoyan

The formation of medical tangles can be divided into hospital factors and patients, and the former with the potential risk will to be the hospital crisis. Improper treating medical tangles are easily into hospital crisis. By preventing medical tangles arise, properly dealing with, preventing medical tangles to expand ar adverse reactions and do follow-up, can do effectively in hospital crisis management.