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应用排队论理论合理安排医院急诊工作
引用本文:杨骅 高及仁. 应用排队论理论合理安排医院急诊工作[J]. 中国医院管理, 1999, 19(6): 18-19
作者姓名:杨骅 高及仁
作者单位:上海长海医院,上海长海医院,上海长海医院 200433 上海市长海路174号,200433 上海市长海路174号,200433 上海市长海路174号
摘    要:为采取科学有效的管理方法,合理设置急诊留观床位数,采用运筹学中的排队论理论,对综合性医院急诊留观病人排队系统进行床位设置的最佳值,并指出适当增加留观床位,加强管理,有效同天数及其波动程度,可增加床位周转经,满足“一切以病人为中心”的服务要求。

关 键 词:医院急诊管理 排队论 平均留观天数 病床周转

Queuing Theory in the Arrangement of Emergency Medical Services
Yang Hua,Gao Jiren,Changhai Hospital of Shanghai,No,,Changhai Street,Shanghai,,PRC.. Queuing Theory in the Arrangement of Emergency Medical Services[J]. Chinese Hospital Management, 1999, 19(6): 18-19
Authors:Yang Hua  Gao Jiren  Changhai Hospital of Shanghai  No    Changhai Street  Shanghai    PRC.
Affiliation:Yang Hua,Gao Jiren,Changhai Hospital of Shanghai,No,174,Changhai Street,Shanghai,200433,PRC.
Abstract:In the instant access 7day, 24hour emergency medical services, the queuing theory of operational research, in conjunction with use of computer and information technology, contribute significantly to: determination of what is best to prescribe in what circumstances; choice of how much emergency services are to be provided and how to arrange; investigation of whether available cost-effective alternative measures are as appropriate as expensive procedures; dynamic and rapid optimum organization of resources needed; initiative and ability to reduce waitiog lists and waiting times, all as part of a permanent style of work that clients want services to practise.
Keywords:Emergency department management Queuing theory Average duration of observation Bed circulation rate
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