住院手术器械包装人员配置方案的对照分析

目的 通过对住院手术器械包装流程中两种人员配置方案员工满意率、包装缺陷率的对比，分析两种人员配置的差异。方法 研究按不同的人员配置方案分别设置为对照组和实验组:即以2014年2~7月间的人员配置设为对照组；2014年8月~2015年1月的人员配置为实验组。每组人员均为4人，在其他因素不变的情况下，通过各组员工对人员配置方案满意度以及器械包装缺陷率对比，比较两种不同人员配置的差异性。结果对照组人员配置满意率为61.5%，实验组为96.2%，P<0.05，差异有统计学意义；对照组包装缺陷率为23/万，实验组为8.4/万，P<0.05，差异有统计学意义。结论实践中优化人员配置可有效降低包装缺陷概率和提高员工岗位满意度，最终提高工作效率。 

Comparison and analysis of the staff allocation of the hospital surgical instrument

Objective To analyze the difference of 2 staff allocation by contrasting the employee satisfaction and the rate of packaging defect when medical staff package hospital surgical instruments. Methods We compared the employee satisfaction and the rate of packaging defect from experimental group with staff allocation in August 2014 to January 2015 and control group with staff allocation in February 2014 to July 2014. Results Employee satisfaction of the experimental group was 96.2% while the control group was 61.5%. There was a significant difference (P<0.05); the rate of packaging defect in the experimental group was 8.4/ten thousand while in the control group wa 23/ten thousand, the difference was significant (P<0.05). Conclusion Optimizing the staff allocation could effectively decrease the rate of packaging defect and increase the employee satisfaction, eventually improve the work efficiency.