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Les répercussions psychologiques des interventions médicales urgentes sur le personnel SAMU. Étude portant sur 50 intervenants SAMU
Authors:A. Laurent  K. Chahraoui
Affiliation:a Psychologue clinicienne, Doctorante de Psychologie, Pôle AAFE, Laboratoire de Psychologie Clinique et Sociale, Université de Bourgogne, 21000 Dijon, France
b Professeur de Psychologie Clinique, Pôle AAFE, Laboratoire de Psychologie Clinique et Sociale, Université de Bourgogne, 21000 Dijon, France
c Chef de service du département d'Anesthésie et de Réanimation de l'hôpital Necker, Directeur médical du SAMU de Paris, Hôpital Necker-Enfants-Malades, 75743 Paris, France
Abstract:This study was conducted in the pre-hospital emergency department (SAMU) of Paris hospitals in order to evaluate stress factors among SAMU staff and to measure their psychological consequences.Method. - The data was obtained from 50 service members during interviews in which they were asked to respond to six clinical scales - the Job Stress Survey (JSS), the Maslach Burnout Inventory (MBI), the Perceived Stress Scale, the General Health Questionnaire (GHQ-12), the Event Impact Scale (IESR) and the Post-Traumatic Stress Questionnaire (PTSQ) - followed by a clinical interview.Results. - This study confirmed that emergency medical assistance activities are characterized by numerous stressful events but that these events have only minor psychological repercussions.Conclusion. - The presence of acute stress and repetitive symptoms shows that certain interventions have a psychological impact but no disorganizing effects on the mental health of SAMU staff. These results lead us to examine the importance of coping abilities among SAMU staff. The distancing of the relation with the patient seems to be one of the strategies used to cope with stress situations.
Keywords:É  puisement professionnel   É  tat de stress post-traumatique (ESPT)   Interventions traumatiques   Stress aigu   Stress professionnel
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