Family support in intensive care units during COVID-19 visit ban: A multinational Delphi Study during first COVID-19 wave |
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| Institution: | 1. Department of Intensive Care Medicine, University Hospital Bern, Inselspital, University of Bern, Bern, Switzerland;2. Institute of Nursing Science (INS), Department of Public Health (DPH), Faculty of Medicine, University of Basel, Basel, Switzerland;3. Department for Anesthesia and Intensive Care Medicine, Landeskrankenhaus Feldkirch, Feldkirch, Austria;4. Department of Cardiovascular Surgery, University Hospital Bern, Bern, Switzerland;5. Division of Endocrinology and Diabetology, Department of Internal Medicine, Medical University of Graz, Graz, Austria;6. Research Unit for Safety in Health, c/o Division of Plastic, Aesthetic and Reconstructive Surgery, Department of Surgery, Medical University of Graz, Graz, Austria;7. Executive Department for Quality and Risk Management, University Hospital Graz, Graz, Austria |
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| Abstract: | ObjectivesThis study assessed opinions and experiences of healthcare professionals, former patients and family members during the first wave of the COVID-19 pandemic and focuses on challenges in family-centred care for intensive care unit patients and affected families.Research methodology/DesignA two-round modified Delphi process assessed the opinions and experiences of experts such as healthcare professionals, former patients and their families (n = 151).SettingThis study was conducted across four countries in Europe.ResultsIn total, 121 participants (response rate 80.13%) answered the first Delphi round; the second was answered by 131 participants (response rate 86.75%). Participants perceived family support in the intensive care unit as highly important during the COVID-19 pandemic. Enabling contact amongst patients, families and clinicians is regarded as essential to build hope and confidence in the treatment and the recovery process. The extraordinary situation led to the implementation of new communication structures such as video calls and websites.ConclusionA consensus was reached between healthcare professionals that virtual contact is essential for patients with COVID-19 and their families during visit restrictions. This should be done to establish confidence in the treatment. |
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| Keywords: | Communication COVID-19 Critical care Family Isolation Visiting ban |
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