云南和安徽两省县、乡计划生育机构宫内节育器放置人员工作满意度差异分析

目的:了解云南和安徽两省县、乡计划生育机构宫内节育器(IUD)放置人员工作满意度及其差异。方法:采用JSS工作满意度量表对县、乡计划生育服务机构496名IUD放置人员进行问卷调查并作统计分析。结果:县、乡计划生育机构IUD放置人员工作满意度得分为142.4±24.1,不同维度中得分较高项包括领导、沟通和同事满意度;较低项包括薪酬、晋升和福利。县级IUD放置人员工作满意度要高于乡级,主要表现在晋升、领导、回报、同事、工作性质、工作流程等方面。多因素回归分析显示县级IUD放置人员工作满意度主要受年龄、教育程度、执业类型和近5年培训次数影响;而乡级IUD放置人员主要受教育程度、职称和从事IUD放置工作年限影响。结论:县级计划生育服务机构IUD放置人员工作满意度高于乡级计划生育服务机构,人才结构及其工作环境是差异的主要原因。

Investigation and Analysis on Job Satisfaction Difference of Staff Providing IUD Insertion Service in Family Planning Clinics at Country and Township Level in Yunnan and Anhui Province

Objective： To investigate job satisfaction and its difference of staff providing intrauterine device （IUD） insertion service in family planning clinics at country and township level of Yunnan and Anhui province. Methods： Job satisfaction survey scale was used to conduct a questionnaire survey on 496 of IUD insertion service staff in family planning clinics at county and township level in Anhui and Yunnan province, and a statistical analysis was conducted. Results： The job satisfaction score of staff providing IUD insertion service was 142.4 4- 24.1. Among the 9 dimensions, the scores of supervisions, communications, coworkers were higher than other aspects; while salary, promotion, fringe benefits scores were lower than other aspects. The score of staff providing IUD insertion service in county＇s family planning clinics was higher than that in township＇s clinics. The difference was mainly in promotion, supervisions, rewords, coworkers, the nature of work, workflow. Results of multinomial regression analysis showed that influencing factors of the satisfaction were age, education, posi- tion and training times in the past 5 years in country＇s family planning clinics, and education, professional title and work experience in town＇s family planning clinics. Conclusion： The score of staff providing IUD insertion service in county＇s family planning clinics is higher than that in township＇s clinics. The difference is mainly caused by talent structure and working situations.