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乡镇卫生院医生素质与服务质量关系研究
引用本文:王光荣,江明,童晓航,龚幼龙,梅人朗.乡镇卫生院医生素质与服务质量关系研究[J].中国初级卫生保健,2001,15(8):33-34.
作者姓名:王光荣  江明  童晓航  龚幼龙  梅人朗
作者单位:1. 复旦大学公共卫生学院,上海 200032
2. 江西省上饶市卫生防疫站 334000
3. 江西省上饶市卫生局 334000
摘    要:通过对367名乡镇卫生院医生素质和服务质量测评结果的因素分析和多元Logistic回归分析,显示医生素质状况对服务质量有一定影响,提出增强医生素质、提高服务质量的政策建议。

关 键 词:乡镇卫生学院  医生  素质  服务质量
修稿时间:2001年6月12日

A Study on Relationship of Personnel Quality and Service Quality of Doctors in Township Hospital
Wang Guan-grong,Jiang Ming,Tong Xiaohang Public Health College of Fudan University,Shanghai.A Study on Relationship of Personnel Quality and Service Quality of Doctors in Township Hospital[J].Chinese Primary Health Care,2001,15(8):33-34.
Authors:Wang Guan-grong  Jiang Ming  Tong Xiaohang Public Health College of Fudan University  Shanghai
Institution:Wang Guan-grong,Jiang Ming,Tong Xiaohang Public Health College of Fudan University,Shanghai,200032
Abstract:Relationship on personnel quality and service quality were studied by Chi-square test and stepwise Logistic analysis of appraisal indicators of 367 doctors in township hospital. The results showed that knowledge, skill and attitude quality of doctors were main factors influencing service quality. Some policy-oriented suggestions in this part were strengthen of the whole quality and improvement of the medical care quality of doctors in township hospital.
Keywords:township haspital  doctor  personnel quality  service quality
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