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基础护理质量评价标准细则的制定及应用
引用本文:孙爱玲,彭淑华,付晓丽,彭英,徐秀丽. 基础护理质量评价标准细则的制定及应用[J]. 中国护理管理, 2011, 11(3): 16-18
作者姓名:孙爱玲  彭淑华  付晓丽  彭英  徐秀丽
作者单位:孝感市中心医院护理部,432000,湖北省
摘    要:目的:探讨基础护理质量评价标准细则的制定方法及实施效果.方法:回顾和分析以往基础护理在执行落实中的缺陷,以<住院患者基础服务项目(试行)>,<基础护理服务工作规范>等为指南,结合2007-2009年医院基础护理质量检查评价标准及医院实际情况,针对性地制定基础护理质量评价标准细则;用定量评价法综合判断基础护理落实情况.结果:2009-2010年基础护理合格率明显提升,患者对护理工作综合满意率从92.61%提高至97.0%.结论:基础护理质量评价标准的细则制定和应用,为患者提供高质量、人性化的护理服务,可有效提高基础护理质量,提升患者对护理工作满意度.

关 键 词:基础护理  评价细则  质量标准  质量控制

The basic nursing quality evaluation criteria and its implementation
SUN Ai-ling,PENG Shu-hua,FU Xiao-li,et al.. The basic nursing quality evaluation criteria and its implementation[J]. Chinese Nursing Management, 2011, 11(3): 16-18
Authors:SUN Ai-ling  PENG Shu-hua  FU Xiao-li  et al.
Affiliation:SUN Ai-ling,PENG Shu-hua,FU Xiao-li,et al. Nursing Department,Center Hospital,Xiaogan city,Hubei province,432000 China
Abstract:Objective: To explore the basic nursing evaluation criteria and its implementation effect. Methods: Based on the defects existed in the basic nursing, the basic nursing evaluation criteria was made according to the inpatients basic nursing items, basic nursing standard, and 2007-2009 basic nursing quality standard. The quantity evaluation method was used to inspect the implementation of the basic nursing. Results: The basic nursing pass percent increased obviously in 2009-2010. The patients' satisfaction in...
Keywords:basic nursing  evaluation criteria  quality standard  quality control  
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