现行医疗质量评价指标体系的缺陷问题刍议

目的 明确现行医疗质量评价指标体系的缺陷问题.方法　以现行医疗质量评价指标体系主要包括中国医院协会(CHA)<医院管理与质量评价标准>(2007年)和卫生部<医院管理评价指南>(2005年)为主要研究对象.以北京市卫生局<北京地区医院管理考核评价标准实施细则>(2007年)、JCI<国际医院评审标准>(第2版)(2003年)和<台湾地区新制医院评鉴标准>(2005年、2006年)作为对照.应用文献分析法研究分析.结果　主要缺陷包括指标可操作性不强,病人诊疗过程角度的评价指标不足.结论 围绕病人就诊过程梳理指标,立足国情,增加病人诊疗过程指标比例,量化并突出指标的可操作性,及时总结逐步优化.

Abstract：

Objective To identify shortcomings in the current evaluation index system of medical quality. Methods The documentary analysis focused on the existing index system comprises the Hospital Management and Quality Evaluation Standards (2007) by China Hospital Association, Hospital Management Evaluation Guidelines (2005) by the Ministry of Health, and Implementation Rules of Hospital Management Evaluation Standards for Beijing (2007). JCI Accreditation Standards for Hospitals (edition 2) (2003), and New Hospital Accreditation Standards for Taiwan (2005, 2006) were referred to in the study. Results The shortcomings found include the weak operability of indexes, and the deficiency of evaluation indexes from the point of hospital visiting process by patients. Conclusion In view of the hospital visiting process of patients, add more indexes for patients' hospital visiting process,and quantize and highlight the operability of indexes, with summary and optimization of experiences in time by steps.

A study on the shortcomings of existing evaluation index system of medical quality

Objective To identify shortcomings in the current evaluation index system of medical quality. Methods The documentary analysis focused on the existing index system comprises the Hospital Management and Quality Evaluation Standards (2007) by China Hospital Association, Hospital Management Evaluation Guidelines (2005) by the Ministry of Health, and Implementation Rules of Hospital Management Evaluation Standards for Beijing (2007). JCI Accreditation Standards for Hospitals (edition 2) (2003), and New Hospital Accreditation Standards for Taiwan (2005, 2006) were referred to in the study. Results The shortcomings found include the weak operability of indexes, and the deficiency of evaluation indexes from the point of hospital visiting process by patients. Conclusion In view of the hospital visiting process of patients, add more indexes for patients' hospital visiting process,and quantize and highlight the operability of indexes, with summary and optimization of experiences in time by steps.