| 在医院中建立舒心服务模式的思考 |
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| 引用本文： | 高贤良. 在医院中建立舒心服务模式的思考[J]. 中国医院, 2013, 0(2): 23-25 |
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| 作者姓名： | 高贤良 |
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| 作者单位： | 北京新安贞医院管理有限公司,北京昌平区北七家镇宏福创业园宏福A栋一单元302室102209 |
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| 摘 要： | “生物-心理-什会”新医学模式的提出已经20多年,但探索与之相通啦的医学提供方式或医学服务模式的成效仍然不显著。作者以新医学模式理论、马斯洛需求层次理论、医学社会学等理论作为指导,提出要践行新的医学模式就需要在医院中建立舒心服运务模式,在对病人身体疾患高品质诊治的同时,医疗服务要以病人的感知、体验是否舒心作为出发点或落脚点,注重病人心理及社会缺失的全面诊断或评估,并完整提供病人及其亲友参与、可定制、个性化、贴切的身心诊疗及人文化的服务方案。同时提出了建立舒心服务模式有待研究的问题。
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| 关 键 词： | 医院舒心服务模式 |
Thoughts on setting up soothing service mode in hospital |
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| GAO Xianliang. Thoughts on setting up soothing service mode in hospital[J]. Chinese Hospitals, 2013, 0(2): 23-25 |
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| Authors: | GAO Xianliang |
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| Affiliation: | GAO Xianliang |
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| Abstract: | The ＂biologhcal-psychology-sociely＂ ,new medival mode was proposed 20 years ago. but the effectivem.ss on exploring medical provision mode or medical serviue mode adaping 1o the new me（Ileal mode is still not the medical provide ways or medical set＇vice mode of the effect still is uol signifiuanl. Based on lhe new medical mode theory, Maslow＇s hierarhy theorv of needs, medical sociology theory, soothing service mode which highlights on patient＇s sense, experience, values palienl＇s psyclmlogy and social missing and provides friends full parlicipalion and personality service plan besides pmvlding high qualily modical tveatnwrtt is presented. Problems Heed to he deeply thought on setting up soothing mode are also dismissed. |
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| Keywords: | hospital soothing service mode |
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