“零缺陷”护理管理理念在小儿手术护理质量管理中应用

目的分析“零缺陷”护理管理理念在小儿手术护理质量管理中的应用效果。方法随机择取2018年1月—2019年7月于该院收治的72例小儿手术患者作为研究对象,根据随机数字表的方法,将其划分成对照组与实验组,各36例。对照组运用常规护理方法,实验组采取“零缺陷”护理管理理念,比较两组的护理缺陷率与护理满意度。结果对照组切口感染1例,异物残留1例,手术部位错误6例,实验组切口感染1例,异物残留0例,手术部位错误1例,实验组的护理缺陷率(5.56%)明显低于对照组(22.22%),差异有统计学意义(P<0.05)。对照组相当满意20例,满意3例,不满意1例,极不满意12例,实验组相当满意30例,满意2例,不满意3例,极不满意1例,实验组的护理满意度(88.89%)高于对照组(63.89%),差异有统计学意义(P<0.05)。结论“零缺陷”护理管理理念在小儿手术护理质量管理中应用效果优良,护理缺陷率大幅度降低,小儿家属的满意度也提升,因此,该种护理理念在临床中具有较大的推广价值,应获得人们的高度重视。

Application of"Zero Defect"Nursing Management Concept in Quality Management of Pediatric Surgery Nursing

Objective To analyze the application effect of"zero defect"nursing management concept in the quality management of pediatric surgical nursing.Methods A total of 72 pediatric surgical patients admitted to the hospital from January 2018 to July 2019 were randomly selected as research objects.According to the method of random number table,they were divided into control group and experimental group,36 cases each.The control group used conventional nursing methods,and the experimental group adopted the"zero defect"nursing management concept to compare the nursing defect rate and nursing satisfaction between the two groups.Results 1 case of incision infection in the control group,1 case of foreign body residues,6 cases of surgical site errors,1 case of incision infections in the experimental group,0 cases of foreign body residues,and 1 case of surgical site errors.The nursing defect rate(5.56%)in the experimental group was significantly lower than the control group(22.22%),the difference was statistically significant(P<0.05).The control group was quite satisfied with 20 cases,satisfied with 3 cases,dissatisfied with 1 case,and extremely dissatisfied with 12 cases.The experimental group was quite satisfied with 30 cases,satisfied with 2 cases,dissatisfied with 3 cases,extremely dissatisfied with 1 case,and nursing satisfaction with the experimental group(88.89%)was higher than the control group(63.89%),and the difference was statistically significant(P<0.05).Conclusion The"zero-defect"nursing management concept has a good application effect in the quality management of pediatric surgical care,the nursing defect rate has been greatly reduced,and the satisfaction of children's families has also been improved.Therefore,this nursing concept has great promotion value in clinical practice,which should be highly valued by people.