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医院体检中心一站式服务初探
引用本文:李晓华,李辉,王桂玲. 医院体检中心一站式服务初探[J]. 医学研究生学报, 2005, 18(10): 928-929,933
作者姓名:李晓华  李辉  王桂玲
作者单位:南京军区南京总医院门诊部,江苏,南京,210002
基金项目:江苏省医院管理学会基金资助项目(批准号:2005-64)
摘    要:一站式服务是适应“以病人为中心”医疗服务模式的具体表现,是一种充分体现简捷、高效、优质的服务形式。作者介绍了门诊部健康体检中心推行一站式服务模式的具体措施、经验和取得的社会经济效益。这是市场经济下医院服务和经营理念的突破:医疗保健服务必须树立以人为本的思想,倡导人性化、多元化服务是提高医院核心竞争力的根本选择。

关 键 词:一站式 服务模式 健康体检
文章编号:1008-8199(2005)10-0928-02
收稿时间:2005-07-15
修稿时间:2005-07-152005-08-10

Probe into the physical examination center''''s one-stop service mode
LI Xiao-hua,LI Hui,WANG Gui-ling. Probe into the physical examination center''''s one-stop service mode[J]. Bulletin of Medical Postgraduate, 2005, 18(10): 928-929,933
Authors:LI Xiao-hua  LI Hui  WANG Gui-ling
Affiliation:Department of Outpatient, Nanjing General Hospital of Nanjing Military Command, PLA, Nanfing 210002, Jiangsu, China
Abstract:One-stop service is a kind of simple,highly efficient service with high quality.It embodies the 'patient-based' medical service pattern.This paper introduces the measures,experiences and benefits resulting from the application of one-stop service in the physical examination center in the outpatient department of our hospital.This service is a breakthrough in medical service and managing concepts guided by the market economy.We believe that the medical service should comply with the patient-based concept,and only by personalized and multi-facet service can the hospital make itself competitive.
Keywords:One-stop   Service pattern   Physical examination
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