军队疗养院质量管理评价体系一、二级指标的构建研究

目的构建一套科学、合理的军队疗养院质量管理评价指标体系,以适应上级卫生机关和疗养院自身检查和评价需要,提高疗养院质量管理水平和为部队服务的能力。方法通过文献回顾,了解医院质量评价指标体系的研究现状和应用情况;通过实地调研和会议交流的方式,搜集和整理得到当前军队疗养院质量管理方面普遍存在的不足和亟待改善的薄弱环节,在此基础上初步提出构建疗养院质量管理评价指标体系的方案,采用专家咨询法对初步方案进行评议,根据评议结果对指标进行筛选和修改,并确定权重。结果专家的积极系数为100%,专家在卫生服务管理、质量管理、质量评价和专家咨询法4方面内容的权威程度均大于0.8,确定了一级指标4项,二级指标22项。结论在一、二级指标确定的基础上,继续筛选三级指标并赋予权重,能够构建科学、完善的军队疗养院质量管理评价指标体系。

Research into structure of level one and two in quality control evaluation system at military sanatorium

Objective To establish a scientific and rational quality evaluation system for the military sanatorium, which could adapt to the higher self-check and evaluation need of the superior health agencies and the military sanatorium. Methods Literature Review Method was used to find out the present situation of the quality rating index system in research and application.By collecting and collating the in- formation from field survey and conference exchanges, we got the current weakness and insufficiency of the quality management in military sanatorium.We evaluated the plan by Delphi methods. According to the evaluation effect, we screened out and perfected the index.And the weight was obtained.Results The positive coefficient of all these experts was 100%.All the experts were good at hygienic service man-agement, quality management, quality rating and Delphi methods.And their authoritative degree was higher than 0.8.Proposed the prelimi-nary plan of quality control evaluating indicator system for the military sanatorium（including 4 first-level indicators, 22 second-level indica-tors）.Conclusion On the basis of the first-level and second-level indicators,we screened out the third-level indicators and endowed the weight. And then we constructed a scientific and perfect quality control evaluating indicator system for military sanatorium.