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我院352例门诊药物咨询情况分析
引用本文:王海芸,倪瑾,陈上超.我院352例门诊药物咨询情况分析[J].中国当代医药,2012,19(1):155-156.
作者姓名:王海芸  倪瑾  陈上超
作者单位:1. 浙江省温州市第三人民医院,浙江温州,325000
2. 浙江省温州市第二人民医院,浙江温州,325000
摘    要:目的:分析本院门诊药房药物咨询情况,提升门诊药房药学服务水平。方法:对本院门诊药物咨询窗口2011年1~6月的352例药物咨询记录进行回顾性分析。结果:咨询者以患者及其家属居多,占73.58%;咨询的药物类型主要有抗感染类药物,占23.58%,消化系统类药物,占19.89%及心脑血管类药物,占13.64%;咨询的内容广泛,以用法、用量、药物的基本信息及特殊人群用药为主;咨询途径主要为窗口咨询。结论:开展药物咨询服务,促进合理用药,提高药学服务水平。

关 键 词:药物咨询  药学服务  回顾性分析  门诊

Analysis of 352 records of drug consultation cases in outpatient clinic
Authors:WANG Haiyun  NI Jin  CHEN Shangchao
Institution:1.Wenzhou Municipal Third People′s Hospital in Zhejiang Province, Wenzhou 325000, China; 2.The Second People′s Hospital of Wenzhou in Zhejiang Province, Wenzhou 325000, China
Abstract:Objective: To analyse the drug consultation in outpatient department in our hospital so as to enhance the level of pharmaceutical care. Methods: Retrospective analyzed of 352 records of drug consultation cases in outpatient pharmacy of our hospital during the period from January to June 2011. Results: The consultants to the patient and family was in the majority, accounted for 73.58%; Consulting drugs types had mainly anti-infection drugs, accounted for 23.58%, the digestive system drugs, accounted for 19.89% and cardiovascular drugs, accounted for 13.64%; The content of the consulting widely, usage and dosage, the basic information of the drug and special groups drug Lord; Main approaches to window consulting for consultation. Conclusion: Developing drugs advisory services, and promote the rational use of drugs, can improve the service level of the pharmacy
Keywords:Drug consultation  Pharmaceutical care  Retrospective analysis  Outpatient clinic
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