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超大型医院门诊流程再造应用研究
引用本文:占伊扬,许年珍,鲁翔.超大型医院门诊流程再造应用研究[J].中国医院,2008,12(6):4-7.
作者姓名:占伊扬  许年珍  鲁翔
作者单位:南京医科大学第一附属医院,210029,江苏省南京市广州路300号
摘    要:南京医科大学第一附属医院针对近年来门诊量越来越多的现象,对门诊实施门诊流程再造和重组,实现医院经营方式和管理方式的根本转变。通过重新设计作业流程,改善医院绩效,提高医院竞争力。

关 键 词:门诊流程再造  超大型医院  优化重组

Discussion on super sized hospital outpatient process redesign
ZHAN Yiyang,XU Nianzhen,LU Xiang.Discussion on super sized hospital outpatient process redesign[J].Chinese Hospitals,2008,12(6):4-7.
Authors:ZHAN Yiyang  XU Nianzhen  LU Xiang
Institution:ZHAN Yiyang,XU Nianzhen,LU Xiang.Affiliated No.1 Hospital,Nanjing Medical University,No.300,Guangzhou Road,Nanjing,Jiangsu Province,210029,PRC
Abstract:Based on the increasing outpatient service in Affiliated No.1 hospital of Nanjing Medical University, outpatient process was redesigned to transfer hospital operation management. Hospital competition and performance was improved by reorganization hospital outpatient process.
Keywords:outpatient process redesign  super sized hospital  reorganization  
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