医院志愿者管理及服务创新初探

志愿者管理在各种组织管理中难度较大，具有无偿性、短期化、单一化、缺乏科学性四个特征。苏北人民医院创新志愿者管理及服务模式，采用现代化网络管理、没立“优秀志愿者”奖项、共享服务成果及建立志愿者基金等方式，除志愿者常规服务项目外，还开拓志愿者病房服务、设计志愿者服务项目来保持志愿者组织的活力。

Discussion on hospital volunteer management and service

Volunteer management in many organizations is difficult and it has four characters: difficulty,no pay,short,simplification and lack of scientific management.New mode of volunteer management and service in Subei People's Hospital has been established.Modern internet management,outstanding volunteer awards,sharing services' results and volunteer funds are the main measures in the new mode.Besides of normal volunteer service contents,new contents such as ward service and other services are designed to keep the...