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Towards spoken clinical-question answering: evaluating and adapting automatic speech-recognition systems for spoken clinical questions
Authors:Feifan Liu  Gokhan Tur  Dilek Hakkani-Tür  Hong Yu
Institution:1.Department of Health Sciences, University of Wisconsin-Milwaukee, Milwaukee, Wisconsin, USA;2.Speech Technology & Research Laboratory, Information and Computing Sciences Division, SRI International, Menlo Park, California, USA;3.Speech Group, International Computer Science Institute, Berkeley, California, USA;4.Department of Computer Science, University of Wisconsin-Milwaukee, Milwaukee, Wisconsin, USA
Abstract:

Objective

To evaluate existing automatic speech-recognition (ASR) systems to measure their performance in interpreting spoken clinical questions and to adapt one ASR system to improve its performance on this task.

Design and measurements

The authors evaluated two well-known ASR systems on spoken clinical questions: Nuance Dragon (both generic and medical versions: Nuance Gen and Nuance Med) and the SRI Decipher (the generic version SRI Gen). The authors also explored language model adaptation using more than 4000 clinical questions to improve the SRI system''s performance, and profile training to improve the performance of the Nuance Med system. The authors reported the results with the NIST standard word error rate (WER) and further analyzed error patterns at the semantic level.

Results

Nuance Gen and Med systems resulted in a WER of 68.1% and 67.4% respectively. The SRI Gen system performed better, attaining a WER of 41.5%. After domain adaptation with a language model, the performance of the SRI system improved 36% to a final WER of 26.7%.

Conclusion

Without modification, two well-known ASR systems do not perform well in interpreting spoken clinical questions. With a simple domain adaptation, one of the ASR systems improved significantly on the clinical question task, indicating the importance of developing domain/genre-specific ASR systems.
Keywords:Automated learning  discovery  text and data mining methods  other methods of information extraction  natural-language processing  knowledge bases  knowledge representations  knowledge acquisition and knowledge management  discovery  and text and data mining methods  natural-language processing  automated learning  processing  and display  analysis  image representation  controlled terminologies and vocabularies  ontologies  machine learning  spoken clinical question answering  language model adaptation  automatic speech recognition
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