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护士长的工作方式对护患关系的影响
引用本文:白永旗,李冬梅,孙存琼.护士长的工作方式对护患关系的影响[J].中国医院管理,2011,31(9):36-37.
作者姓名:白永旗  李冬梅  孙存琼
作者单位:泸州医学院附属医院 四川泸州 646000
摘    要:目的探讨护士长的工作方式对护患关系的影响。方法护士长改变传统的工作方式,每天与病人家属进行有效沟通,主要针对新病人、危重症病人、临出院病人。结果实验组病人家属对护理工作的满意度较对照组有明显改善。结论与病人家属建立良好的护患关系,为患者及家属提供优质的服务,是改善护患关系的重要举措。

关 键 词:护患关系  工作方式  护士长

Work-techniques of Head Nurses on the Impact of Nurse-patient Relationship
Bai Yong-qi,Li Dong-mei,SUN Cun-qiong.Work-techniques of Head Nurses on the Impact of Nurse-patient Relationship[J].Chinese Hospital Management,2011,31(9):36-37.
Authors:Bai Yong-qi  Li Dong-mei  SUN Cun-qiong
Institution:Bai Yong-qi,Li Dong-mei,SUN Cun-qiong Affilliated Hospital to Luzhou Medical College,Luzhou,Sichuan,646000,China
Abstract:Objective To explore the work-techniques of the head nurses on the impact of nurse-patient relationship.Methods The head nurses abandoned traditional work ways and availably communicated with children's parents in hospital everyday,aiming at new patients,severe cases and patients discharging from hospital soon.Results The satisfaction of children's parents in the experimental group ameliorate significantly than that in the control group.Conclusions Establishing good nurse-patient relationship,and providing ...
Keywords:nurse-patient relationship  work technique  head nurse  
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