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Serving Veterans in their Communities: Evaluation of an Online Resource for Behavioral Health Care Providers |
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| Authors: | McCaslin Shannon E. Mackintosh Margaret-Anne Chang Andrew Sanborn Abbie J. B. Rosen Craig S. |
| Affiliation: | 1.National Center for PTSD, Dissemination and Training Division, VA Palo Alto Health Care System (MPD), 795 Willow Road, Menlo Park, CA, 94025, USA ;2.Department of Psychiatry and Behavioral Sciences, Stanford University, 401 Quarry Road, Stanford, CA, 94305, USA ;3.Department of Psychology, Palo Alto University, 1791 Arastradero Road, Palo Alto, CA, 94304, USA ; |
| Abstract: | Many veterans receive behavioral health care services from providers in their communities. The Community Provider Toolkit (the Toolkit) is a website developed by the National Center for PTSD and the Department of Veterans Affairs intended to provide community mental health care providers with key veteran-focused educational resources. This mixed-methods study examined the potential impact of the Toolkit on provider knowledge and behaviors. Sixty-four clinicians in the community who currently or plan to provide services to veterans were surveyed. The majority of providers found the website useful and easy to navigate. After visiting the site, many providers found additional online and educational resources that they would add to a hypothetical treatment plan. Forty-five providers completed a 1-month follow-up survey focused on use of the Toolkit. Results indicate that the Toolkit may be a valuable tool for increasing provider knowledge about veteran-specific resources. |
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