| 手术病人对手术室护理服务项目满意度的调查 |
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| 引用本文： | 陈君华. 手术病人对手术室护理服务项目满意度的调查[J]. 护理实践与研究, 2009, 6(23): 124-126 |
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| 作者姓名： | 陈君华 |
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| 作者单位： | 广东省深圳市宝安区人民医院手术室,518101 |
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| 摘 要： | 目的：调查手术室护理服务质量的现状。方法：采用问卷调查方法对本院200例手术病人（除外全身麻醉病人），进行手术病人对手术室护理人员服务项目满意度的调查。结果：手术病人在术前、术中、术后不同阶段的服务需求及满意度不同。结论：在围术期不同阶段，有针对、有侧重的为病人制定护理措施，分阶段为病人提供人性化护理，可更为有效地改善病人预后。
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| 关 键 词： | 手术病人 手术室护士 服务质量 满意度 |
Investigation of operating patient's satisfaction with nursing service of operation room. |
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| CHEN Junhua. Investigation of operating patient's satisfaction with nursing service of operation room.[J]. Attend to Practice and Research, 2009, 6(23): 124-126 |
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| Authors: | CHEN Junhua |
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| Affiliation: | CHEN Junhua( Bao＇an People＇s Hospital of Shenzhen city,Shenzhen 518101 ) |
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| Abstract: | Objeetive： To investigate the operating patients＇ s satisfaction with nursing service of operation rooms. Methods：200 eases of operating patients （except of general anethesia） were investigated on their satisfaction with serviee of operation room nurses. Results：There was a significant difference of different stage of in operating patients＇ s nursing service earing operating patients of operation room. Conelusion：Operation room nurses should provide individualized service earing for the operating patients. |
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| Keywords: | Operating patients Operation room nurses Quality of service Satisfaction |
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