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预约挂号平台出票客户端的设计与应用
引用本文:唐慧,李翔.预约挂号平台出票客户端的设计与应用[J].中国医院管理,2012,32(2):35-36.
作者姓名:唐慧  李翔
作者单位:华中科技大学同济医学院附属同济医院 湖北武汉430030
基金项目:国家高技术研究发展计划863计划(2006AA022347).
摘    要:目的 为预约挂号患者提供出票服务,分流挂号窗口排队人群.方法 设计预约挂号出票客户端,自助服务与人工服务相结合,合理规划业务流程.结果 预约挂号患者不需在挂号窗口排队,可为预约挂号患者提供24小时多地点自助出票服务,同时实现医院对预约挂号第三方支付的财务监管.结论 预约挂号出票客户端极大地方便了患者及医院,具有较好的可行性.

关 键 词:预约挂号  出票客户端  实时付费

Design and Application of the Ticket Client for Outpatient Reservation Platform
TANG Hui , LI Xiang.Design and Application of the Ticket Client for Outpatient Reservation Platform[J].Chinese Hospital Management,2012,32(2):35-36.
Authors:TANG Hui  LI Xiang
Institution:( Tongji Hospital Affiliated to Tongji Medical College, Huazhong University of Science and Technology, Wuhan, Hubei, 430030, China)
Abstract:Objective In order to separate the register queue of people, the client was developed to print ticket for reservation patients. Methods Designing and realizing the ticket client for outpatient reservation platform that provided self-service and manned service and designing the suit process. Results The patient who was reserved needn't queue for ticket. The client could provide 24 hours and multi-site and self-help ticket service. And the hospital successful implementation of finance management on the third-party payment platform was realized. Conclusion The ticket client for outpatient reservation platform provided great convenience for the patient and the hospital, and had got a good result in application.
Keywords:outpatient reservation  ticket client  real-time payment
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