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Meeting the needs of families and carers on acute psychiatric wards: a nurse-led service
Authors:Radcliffe J J L  Adeshokan E O  Thompson P C  Bakowski A J
Affiliation:Consultant Clinical Psychologist, Integrated Psychological Therapies Team, South London and Maudsley NHS Foundation Trust, Lewisham Psychological Therapies Service, Ladywell Unit, University Hospital Lewisham Deputy Ward Manager, South London and Maudsley NHS Foundation Trust Trainee Clinical Psychologist, Plymouth University, Plymouth Trainee Clinical Psychologist, Croydon CAMHS, Croydon, UK.
Abstract:ACCESSIBLE SUMMARY: ? Families and carers of inpatients often have little contact with ward staff. ? A nurse-led service was set up to address this issue. ? Families were highly satisfied with the service they received. ABSTRACT: The needs of families and carers are often not met by the busy staff on inpatient units. A nurse-led family and carers service was set up on three adult acute psychiatric wards. A four-session protocol was developed for structuring sessions with families and carers. Methods of engaging reluctant carers were developed. Satisfaction rates are high. Families and carers value the emotional support, improved communication, help and advice. About one quarter are referred on for further input after discharge. A nurse-run service for the families and carers can make a significant difference to those who use it, providing support, creating a working alliance and improving the two-way exchange of information.
Keywords:carers  inpatient issues  mental health settings  nursing role
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