整合门诊服务管理初探

整合门诊服务是以专科疾病诊治为纽带,通过两个及以上专业科室的联合应诊,为患者提供一站式门诊服务的新型诊疗模式。本文通过对我院整合门诊服务的目标定位、设置模式、日常运行、管理及效果进行总结与评价,旨在探索既有利于科学分诊,为患者提供专业性、综合性、系统性的优质门诊窗口服务,又能使患者在短时间内获得个性化诊治服务,提高诊治质量的医疗就诊模式。

Primary exploration of integrated out-patient service management

Integrated out-patient service is a new treatment model,which was used as the linkage of specialized disease,providing the all-in-one ambulatory service pattern for patients by joint reception of several departments. The evaluation was done through elaborating the target position,configuration mode,operation,administration and effects of the integrated out-patient service in our hospital. To explore a new treatment model which could both facilitating the registration of patients and help them to access to individual diagnosis and treatment timely,provide the professional,synthetic and systematic out-patient service. It also can be improved the quality of treatment.