益阳市基层医疗机构门诊患者对国家基本药物制度满意度及影响因素研究

目的：分析益阳市基层医疗机构门诊患者对国家基本药物制度的满意度及影响因素，为国家基本药物制度可持续发展提供科学依据。方法：采用多阶段随机抽样方法，随机抽取益阳市21家基层医疗机构的525名门诊患者为调查对象，匿名调查其对国家基本药物制度的满意度并分析影响因素。结果：医疗机构类别、年龄、文化程度、医疗保险类别和职业对门诊患者国家基本药物制度满意度的影响有统计学意义(P<0.05)。结论：基层医疗机构门诊患者对国家基本药物制度满意度无层次结构特征，满意度的主要影响因素为医疗机构类别、年龄、文化程度、医疗保险类别和职业。

Satisfaction degree in outpatients and the influential factors at national essential medicine system in primary health care institutions of Yiyang

Objective: To analyze the satisfaction degree in outpatients and influential factors at national essential medicine system in primary health care institution of Yiyang and to provide useful information for the sustainable development of the national essential medicine system in China. Methods: A multi-stage random sampling method was conducted. A total of 525 outpatients were randomly selected in 21 primary health care institution. Their satisfaction degree on national essential medicine system were investigated through anonymous survey. Results: Categories of medical institutions, age, education, medicare categories and occupation were influential factors, with statistical significance (P<0.05). Conclusion: There’s no difference among different class of outpatients’ attitude on national essential medicine system. Categories of medical institutions, age, education, medicare categories and occupation are influential factors for outpatients’ attitude.