管理理念对医疗质量管理品质的影响

医疗质量管理是医院各项管理工作的核心内容,其管理理念决定着管理品质。本文对基础医疗质量、环节医疗质量、终未医疗质量的结构特性进行了深入分析,并结合医院管理实践,提出了“以病人为中心,以质量为核心,基础、环节、终未质量并重,自我控制与全面督导并举”的医疗质量管理原则和“以病人为中心”应建立在以质量为核心基础之上;基础医疗质量应建立在基本规章制度基础之上;环节医疗质量应建立在“三基三严”基础之上;终未医疗质量应建立在全员教育与全员参与基础之上的医疗质量管理理念体系。

Impact of managerial ideas on the quality of medical quality control

Medical quality control is at the core of the various managerial tasks of the hospital and the managerial ideas involved determine the quality of the control. The authors analyze in depth the structural features of fundamental, link and terminal medical quality, and in light of their experience in hospital management, put forward a principle of and a framework of ideas for medical quality control. The principle is as follows: focusing on the patients, putting quality at the core, laying equal stress on fundamental, link and terminal quality, and promoting simultaneously self-control and supervision in an all-round way. The framework of ideas is as follows: focusing on the patients should be based on putting quality at the core; fundamental medical quality should be based on basic rules and regulations; link medical quality should be based on the "three basics and three aspects of strictness" ; and terminal medical quality should be based on the education and involvement of the entire staff.