“品管圈”活动对提高医院制剂物料平衡的效果分析

目的 开展品质管理圈（品管圈）活动，提高医院制剂物料平衡，保证医院制剂质量。方法 按照品管圈十大步骤，通过收集2014年76批次医院制剂物料平衡数据，分析制剂物料平衡低的主要因素，制定相应对策加以实施，并评价对策的有效性。结果 医院制剂物料平衡由开展品管圈活动前的96.52%提升至活动后的99.54%，且圈员解决问题能力、品管圈手法、责任心、凝聚力等无形成果均得到提高。结论 通过品管圈活动的实施，有效提高了医院制剂物料平衡，可提升医院制剂管理水平。

Quality Control Circles in Improving the Mass Balance of Hospital Preparations

OBJECTIVE To improve the mass balance of hospital preparations, and to ensure the quality of hospital preparation by carrying out quality control circle(QCC) activity. METHODS According to the ten steps of QCC, the mass balance dates of 76 batches of hospital preparations in 2014 were collected, the major factors of low mass balance of preparations were analyzed, corresponding countermeasures were formulated and evaluated. RESULTS Via the QCC activity, the mass balance of hospital preparation was increased from 96.52% to 99.54%, and the ability of the circle member to solve problem, the methods of QCC, the sense of responsibility, cohesion and other intangible results had been improved. CONCLUSION Through the implementation of QCC activity, the mass balance and the management level of hospital preparations are improved effectively.