ELFIN: a computer terminal providing health information and monitoring health concerns among general practice populations

Computer software (ELFIN) designed to provide health informationand to monitor patterns of use and unmet need has been developedfor the waiting area of health centres. ELFIN is linked viaa modem to a host computer at the University of Liverpool. Inthis way data on use and need can be gathered and used to modifythe information available at each site. Technical issues in the design of the system and the informationareas chosen for inclusion are considered, and the collectionand analysis of data from users, described. Experience withthe first four pilot installations, including examples of datagenerated, is reported. The role of a computer terminal in promoting health informationsensitive to local needs, is considered alongside more traditionalapproaches to health education in primary care.